Won't print black

Try running cleaning cycle multiple times. Sounds like ink tubes may be clogged.

Try to do a reset of the printer to Factory settings

Hi Carl Montero,
Your issue may be attributed to two possible points of failure. 1.) The Nozzle is clogged, 2.) the ink is already dry inside. You can try to clean the nozzle by doing the following steps. If it does not work, try to replace the cartridge with a new one.
FINE Cartridge Cleaning
1 Press [Menu] repeatedly until appears. 2 Use [ ] or [ ] to select . 3 Press [OK]. 1 Press [Maintenance] repeatedly until appears. 2 Press [Black] or [Color].
FINE Cartridge Deep Cleaning
1 Press [Menu] repeatedly until appears. 2 Use [ ] or [ ] to select . 3 Press [OK]. 1 Press [Maintenance] repeatedly until appears. 2 Press [Black] or [Color].
Note If deep FINE Cartridge cleaning does not improve the print quality, contact a Canon service representative.

o.k. I can give you a few tips that may be of assistance.

you need to run a printer alignment page like you do when you put in new cartridges.

unplug your printer plug it back in.
open door and take out print ink cartridges.
put them back in and then close the door.

It should now prompt you to do a test alignment page.

Also, Another thing to try is to hit file, top left of page, hit print, click properties. color tab.

make sure you are printing high quality on chose different color management options.

FINALLY TRY THIS:

When Printing Becomes Faint or Colors are Incorrect
When printing becomes faint or colors are incorrect, even if ink remains in
the ink tanks, the print head nozzles are probably clogged. Follow the
procedures below to maintain the print head.
Important Before maintaining the print head, check the following;
􀁺 Open the front cover and make sure that the ink tank
contains ink. If it is out of ink, replace it.
􀁺 Ensure that all the orange tape of the ink tank has been
peeled off.
􀁺 Press "PUSH" on the ink tank and ensure that the ink tank
is installed securely.
􀁺 Increase the Print Quality setting in the printer driver
-----------------------------------------------------------------------------------
Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print
head nozzles, and to verify print head alignment. Use this function when printed results are
blurred or the color is incorrect.
1 With the printer on, load a sheet of Letter-sized paper in the printer.
2 Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 25.
3 Print the Nozzle Check Pattern.
(3) When the confirmation message is displayed, click OK.
When the confirmation message is displayed after the nozzle check pattern has
been printed, click OK.
See "Examining the Nozzle Check Pattern" on page 52.
Note Nozzle check pattern printing can be executed also from the printer
itself. With the printer on, load a sheet of Letter-sized paper in the
printer. Hold the RESUME/CANCEL button until the POWER lamp flashes
--------------------------------------------------------------------------------------
Print Head Cleaning
Clean the print head if you suspect that the nozzles might be clogged. Cleaning the print
head consumes ink, so perform print head cleaning only when necessary.
The print head can be cleaned also from the printer itself. With the printer on, load a sheet
of Letter-sized paper in the printer. Hold the RESUME/CANCEL button until the POWER lamp
flashes once.
1 Ensure that the printer is on.
2 Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 25.
3 Start Print Head Cleaning.
(1) Click the Maintenance tab.
(2) Click Cleaning.
(3) Select the print head to be
cleaned.
(4) Click Execute.
-------------------------------------------------------------------------------------------
Print Head Deep Cleaning
If print quality does not improve by standard print head cleaning, try performing print head
deep cleaning, which is a more powerful process. Print head deep cleaning consumes ink,
so perform this procedure only when necessary.
1 Ensure that the printer is on.
2 Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 25.
3 Start Print Head Deep Cleaning.
(1) Click the Maintenance tab.
(2) Click Deep Cleaning.
(3) Select the print head to be
deeply cleaned.
(4) Click Execute
-------------------------------------------------------------------------------------------
Aligning the Print Head
This operation must be carried out when using the printer for the first time. Aligning the
print head positions allows you to print without shifts in the color registration.
Print head alignment is performed either automatically or manually. This section deals with
automatic print head alignment only.
1 With the printer on, load a sheet of Letter-sized paper in the printer.
2 Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 25.
3 Print the pattern.
(1) Click the Maintenance tab.
(2) Click Print Head Alignment.
(3) Check that paper is loaded in the
printer and click OK. If a message
warning you not to perform other
operations appears, click OK.
It takes about one minute to start
___________________________________________________

this covers everything you should solve the problem with my advice.

please give me a good rating for my time and effort! Thank You

Hi there,
When printing becomes faint or colors are incorrect, even if ink remains in the ink tanks, the print head nozzles are probably clogged. Follow the procedures below to clean the nozzles.

Step 1 : Printing the Nozzle Check Pattern.
If white stripes are noticeable
Step 2 : "Aligning the Print Head"
If print quality is poor
Step 2 : "Print Head Cleaning"
if the problem remains
Step 3 : Print Head Deep Cleaning"
if the problem still remains
Step 4 : Replacing Ink Tanks.

Note : * If the ink tank replacement does not resolve the problem, contact the Customer Care Center.
* You will be alerted if low ink warning is enabled.
* When the Maintenace button on the operation panel is pressed, the maintenance mode is shown. Numbers and functions that can be selected on the maintenance mode as follows :
01 : Printing the Nozzle Check Pattern
02 : Print Head Cleaning
03 : Print Head Deep Cleaning
04 : Aligning the Print Head
05 : Reset the ink counter.
06 : "Display" or "Not Display" remaining ink volume.
07 : Date and order setting.

Printing the Nozzle Check Pattern : Print the nozzle check patterb to determine whether the ink ejects properly from the print head nozzles and to verify print head alignment. Use this function when printed results are blurred or the color is incorrect,
1) With the printer on, load a sheet of Letter paper in the printer.
2) Print the Nozzle Check Pattern.
a) Press the Maintenance button,
b) The Maintenance icon and 01 appear on the LCD.
c) Press the OK button. The nozzle check pattern is printed.
3) Examine the nozzle check pattern output by the printer.
a) Lines missing in this pattern indicate that the print head of black ink requires cleaning. Perform the Print Head Cleaning.
b) White stripes in this pattern indicate that the print head of color ink requires cleaning. Perform the Print Head Cleaning.
c) Uneven patterns indicate that the print head requires alignment.
Perform Aligning of Print Head.
d) Noticeable white stripes in this pattern indicate that the print head require alignment.
Perform Aligning of Print Head.

Print Head Cleaning : Clean the print head if you suspect that the nozles might be clogged. Cleaning the print head consumes ink, so perform print head cleaning only when necessary.
1) Ensure that the printer is on.
2) Start print head cleaning.
a) Press Maintenance button.
b) Press right arrow once to display 02 on the LCD.
c) Press the OK button.
Important : Do not perform any other operations until the print head cleaning finishes. This takes about 50 seconds.
Note : After the print head cleaning finishes, print the nozzle check pattern to verify that the print head nozzles are clean.
If the problem persists, perform printhead deep cleaning.

Print Head Deep Cleaning : If print quality does not improve by standard print head cleaning, try print head deep cleaning, which is more powerful process. Print head deep cleaning consumes ink, so perforn this procedure only when necessary.
1) Ensure that the printer is on.
2) Start Print Head Deep cleaning.
a) Press Maintenance button.
b) Press right arrow twice to display 03 on the LCD.
c) Press the OK button.
Important : This process takes one or two minutes to complete so simply wait until the Power lamp stops flashing.
Note : After printhead deep cleaning finishes, print the nozzle check pattern to verify that the printhead nozzles are clean.
If the printhead is still not clean after the second deep cleaning, replace the ink tank.
If ink tank replacement does not resolve the problem, the print head may be worn out. Contact the Customer Care Center.

Hope this helps.
Please rate my response.
Thanks.

Have a good day.

Hi there,
To install the ink cartridge
1) Press the On button. After you press the ON button, wait for the print cartridge prompt before continuing.

2) Open the print cartridge door. Lift the print cartridge door. The print cartridge moves to the right side.

3) Remove tape from both cartridges. Pull the tab to remove the tape from both print cartridges.
Important : Do not touch copper-colored contacts or retape the cartridges.

4) Insert the tri-color print cartridge.
Caution : The device must be On before you can insert the print cartridges.
a) Slide the tri-color print cartridges into the left slot.
b) Push the top part of the cartridges firmly up and into the slot until it snaps into place.

5) Insert the black print cartridge.
a) Slide the black print cartridge into the right slot.
b) Push the top part of the cartridge firmly up and into the slot until it snaps into place.
c) Make sure both cartridges are secure, Close the print cartridge door.

6) Align the print cartridges.
a) Press OK to print the alignment page, (Make sure you have loaded plain white paper in the bottom tray,)
b) Remove the alignment page from the output tray.
c) Place the alignment page face down into the document feeder.
d) Press OK to scan the alignment page.
After the page has scanned, alignment is complete.

Hope this helps. Please rate my response.
Thanks
Have a good day.

Try this:
Checking the print quality:

1. Press the Ink or Ink Management key on the control panel.
2. Press the up or down navigation key to select TEST PRINT and press Menu/Set or Set.
3. Press the up or down navigation key to select PRINT QUALITY and press Menu/Set or Set.
4. Press Color (Colour) Start. The MFC/DCP begins printing the Print Quality Test Sheet.
5. By reviewing this Test Sheet, you can determine if the print quality needs improvement.
6. Closely examine the print quality of the four color blocks that are formed by short diagonal lines on the Test Sheet.
   If all lines are clear and visible, press 1 (YES) and press Stop/Exit.
   If you can see missing short lines, press 2 (NO) and go to Step 7.
7. The display will then ask you if the print quality is OK for black and three colors. Press 2 (NO) for black or three colors with the problem.
8. The display will then show START CLEANING? 1.YES 2. NO.
   Press 1 (YES) and the MFC will start cleaning the color ink cartridges.
9. After the cleaning is finished, press Color (Colour) Start. The MFC/DCP will print another Print Quality Test Sheet.
10. If you can see missing short lines in any of the four color blocks press 2 (NO) and repeat the quality check and cleaning process. Repeat this procedure at least 5 times if print quality remains a problem. If short lines are still missing after the fifth cleaning and test print, replace the necessary ink cartridges. If the print quality of the 4 color blocks is OK, press 1 (YES).

Setting the Alignment:

1. Press the Ink or Ink Management key on the control panel.
2. Press the up or down navigation key to select TEST PRINT and press Menu/Set or Set.
3. Press the up or down navigation key to select ALIGNMENT and press Menu/Set or Set.
4. Press Black (Mono) Start or Color (Colour) Start. The MFC/DCP begins printing the Alignment Check Sheet.
5. By reviewing this Test Sheet, you can determine if the alignment needs adjustment.
6. Examine the 600 DPI and 1200 DPI test prints on the Alignment Check Sheet. If the number 5 sample of both the 600 DPI and 1200 DPI most closely matches the 0 sample, press 1 (YES).
   If one of the other samples is a better match for the 0 sample, press 2 (NO). The display will then prompt you to select the sample that most closely matches the 0 sample for 600 DPI and then 1200 DPI.
7. Press Stop/Exit.
   If I could be of further assistance, let me know. If this helps or solves the issue, please RATE it.
   Thanks, Joe
   

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Check if the charge corona cleaner is pushed all the way to the end. If not, it will leave a black bar on all images.

sure..remove the software

go here for a new set of drivers

black cartriges bad