Balboa Instruments Duplex Digital Panel 2 Pump Logo
Posted on May 09, 2010
Answered by a Fixya Expert

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Marquis Hot Tub, Instrument Panels (Balboa Instruments main and side auxillary) do not display the LED read out. Replaced main control panel twice, replaced 250 W. 3/10 fuse.

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  • Expert 77 Answers
  • Posted on Jul 06, 2010
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Joined: Apr 01, 2010
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The topside controls aren't fused so the fuses wont be the cause.

It can only be either the PCB, the topside controls, or a bad connection at fault. Check that they are plugged in correctly, make sure that the PCB is configured correctly for your topside controls.

It's rare for both the main and auxilary topside controls to fail. You can try plugging in another main topside control without fully installing it... at least you can then return it (ask whether or not return are accepted, I don't personally accept any returns if parts are specially ordered) if it doesn't cure the problem.

Regards,
Ian.
http://hottub.synthasite.com

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It sounds like the power surge coming back on damaged the controller. Try disconnecting the mains supply overnight to fully dissipate all voltage in the electronics. It that doesn't work, this is the maker, reach out for support.

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What do you mean "Jump it"?
Check with a meter, ACROSS both hot wires to get a reading of 220-240 volts. do not test across 1 hot and the meter lead on ground! You probably are not getting proper voltage to the hot tub. Or you may have a burned system fuse normally 20-25-or 30 amp fuse, which is found within the control box of the spa.
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Check the heater. The heater is the most likely cause of tripping electric.

If you're not sure what you're doing, please contact someone who does. Electricity isn't something that should be played around with especially when in close proximity to water.

Regards,
Ian.
http://hottub.synthasite.com
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If your hot tub is pulling more amps than amps sent your breaker box, you'll keep tripping the breaker. Check the rating on the hot tub and compare that to the breaker rating. You may need to uograde the wireing. Make sure the wire gauge is up to code.
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Watch the panel as somone turns the power off and on and see if anything shows up like dashes. The only way to check a panel/ keypad is with a good one
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