Have you updated your Blu-ray player software or tried another Bluray player program for the playback? Sometimes it is the problem of BD player software. You can try Leawo Blu-ray Player
You can check on this post for more solutions and info:
How to Watch Blu-ray on Laptop
It is time to update the software. I suggest yo use Cyberlink PowerDVD and update the software. Please follow the steps below:
To update the Cyberlink PowerDVD software:
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