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First try one step. The line which you have connected with the Fax, unplug any other phone from that line. Call that number and see whether it rings or you get a fax tone.
It will run as long as the ink is just low, when empty it will not let you proceed. It will take an incoming fax and hold it in memory until the inks are replaced. When empty the error will stop you from sending a fax.
They're telling you your hardward doesn't play nice with their hardware. A few suggestions:
Update your printer, and see if any improvement is found: http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=123&modelid=13371#DownloadDetailAct
If that doesn't work, see if your computer has a fax modem that itself can be updated and can support the hardware. Your multifunction printer has a scanner; you can scan in the things you want to fax, then fax from the computer if the computer can fax. This is starting to look like a Dr. Seuss book.
You can also try to learn more about what the problems are and look elsewhere. Your "digital" phone is actually voice over Internet, something VOIP. If you Google for VOIP FAX you'll find some information, like this: http://www.3cx.com/PBX/FAX-VOIP.html
hii,
mikeortho659...for u information u fax modem of this mp530 faulty(the place u connect phone line through rhe machine)..that why either fax or receive not working..
I am having a similar problem. You do have to connect your phone to the jack in the machine in the "Phone" jack slot, as well as have another line out to the jack in the wall in the "L" slot. That is all I know. I am having problems with my voicemail. Either I can received voicemail, and no faxes, or faxes, and no voicemail (fax picks up at specified number of rings). It is EXTREMELY frustrating. The machine is *supposed* to be able to discern between phone calls and faxes..and that is not happening.
Hi haopu not a problem..u wil get something called a splitter..Its the device that is used for DSL connections but u can use it for ur cause..it will have one input and two outputs..connect your phone line into the slot marked phone nd ur FAX line into the slot marked MODEM..THTS ALL..If u need more help regarding this you can post back..
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