Tape can not be inserted backward in.It is impossible to to insert cassette inside video wrong way.
If it is not ejecting its eject switch might have got broken by physically pulling its cassette compartment outward before closing last time.
Its mini switch is very fragile in all sony models. so only way is to take to technician to bring it out.If i were you,I would buy used one from ebay at lower price than repairing.
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