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Posted on May 05, 2010
Answered by a Fixya Expert

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Why can't I access my online t-mobile account? When I try to login it says ''--we've temporarily disabled your account for security purposes. To access your account, please contact T-Mobile Customer Care free of charge by dialing 611 from your T-Mobile phone, or by calling 1-877-453-1304.'' And when I try to make a new one it says I already have one.

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  • Expert 87 Answers
  • Posted on May 05, 2010
Anonymous
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Joined: Mar 19, 2010
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Related Questions:

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Paypal home page

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My account has been disabled why

There are different reasons why you may not be able to access your account and unique ways to contact Facebook for each case. Therefore, it is important to be sure that you are using the correct channel when submitting a request for help. First, identify the correct reason why you are unable to access your account from the three reasons that are listed below. Then, follow the instructions listed by the reason that pertains to you.
  1. Disabled for violating Facebook's Statement of Rights and Responsibilities
    Facebook accounts that have been reported or detected for policy violations may be disabled by Facebook. Possible reasons include, but are not restricted to:
    • Continued prohibited behavior after receiving a warning or multiple warnings from Facebook
    • Unsolicited contact with others for the purpose of harassment, advertising, promoting, dating, or other inappropriate conduct
    • Use of a fake name
    • Impersonation of a person or entity, or other misrepresentation of identity
    • Posted content that violates Facebook's Statement of Rights and Responsibilities (this includes any obscene, pornographic, or sexually explicit photos, as well as any photos that depict graphic violence. We also remove content, photo or written, that threatens, intimidates, harasses, or brings unwanted attention or embarrassment to an individual or group of people)

    Please review Facebook's Statement of Rights and Responsibilities to learn more about specific types of conduct and content that are not permitted on the site.

    If you have not posted violating content or otherwise violated the Statement of Rights and Responsibilities, click here.

  2. Security disabled
    Accounts that have been reported or detected as compromised or phished may be disabled by Facebook. If you think your account was disabled for security reasons, refer to the Security section of the Help Center to find the correct contact form.


  3. Can't log in due to access issues
    If you are disabled, you will clearly see a "Disabled" message when you try to log in to your account. If you do not see this message, then your account is not disabled and you are simply experiencing login issues. You should refer to the Login and Password section of the Help Center to find the correct contact form.

    Examples of login issues include:
    • Inability to log in due to password problems
    • Inability to log in due to an error message (e.g., "Site Maintenance," "Invalid/Unregistered Email Address," etc.)
    • Inability to log in due to forgetting one's login email address or password
    • Other technical difficulties accessing Facebook
If you believe your account was disabled by mistake, please follow the directions outlined here and Facebook will surely review your situation further.
Hope this helps! Thanks for using Fixya! may you have a great day!
1helpful
1answer

Disabled account?

Thanks for visiting FixYa!

There are different reasons why you may not be able to access your account and unique ways to contact Facebook for each case. Therefore, it is important to be sure that you are using the correct channel when submitting a request for help. First, identify the correct reason why you are unable to access your account from the three reasons that are listed below. Then, follow the instructions listed by the reason that pertains to you.
  1. Disabled for violating Facebook's Statement of Rights and Responsibilities
    Facebook accounts that have been reported or detected for policy violations may be disabled by Facebook. Possible reasons include, but are not restricted to:
    • Continued prohibited behavior after receiving a warning or multiple warnings from Facebook
    • Unsolicited contact with others for the purpose of harassment, advertising, promoting, dating, or other inappropriate conduct
    • Use of a fake name
    • Impersonation of a person or entity, or other misrepresentation of identity
    • Posted content that violates Facebook's Statement of Rights and Responsibilities (this includes any obscene, pornographic, or sexually explicit photos, as well as any photos that depict graphic violence. We also remove content, photo or written, that threatens, intimidates, harasses, or brings unwanted attention or embarrassment to an individual or group of people)

    Please review Facebook's Statement of Rights and Responsibilities to learn more about specific types of conduct and content that are not permitted on the site.

    If you have not posted violating content or otherwise violated the Statement of Rights and Responsibilities, click here.

  2. Security disabled
    Accounts that have been reported or detected as compromised or phished may be disabled by Facebook. If you think your account was disabled for security reasons, refer to the Security section of the Help Center to find the correct contact form.


  3. Can't log in due to access issues
    If you are disabled, you will clearly see a "Disabled" message when you try to log in to your account. If you do not see this message, then your account is not disabled and you are simply experiencing login issues. You should refer to the Login and Password section of the Help Center to find the correct contact form.

    Examples of login issues include:
    • Inability to log in due to password problems
    • Inability to log in due to an error message (e.g., "Site Maintenance," "Invalid/Unregistered Email Address," etc.)
    • Inability to log in due to forgetting one's login email address or password
    • Other technical difficulties accessing Facebook
4helpful
3answers

My facebook has been disabled i dont know why .. i didnt do any thing bad on it and iam sure that no one reported me . i bought chips from zynga poker with my visa card from about 24 hours ago and from...

Thanks for visiting FixYa!

There are different reasons why you may not be able to access your account and unique ways to contact Facebook for each case. Therefore, it is important to be sure that you are using the correct channel when submitting a request for help. First, identify the correct reason why you are unable to access your account from the three reasons that are listed below. Then, follow the instructions listed by the reason that pertains to you.
  1. Disabled for violating Facebook's Statement of Rights and Responsibilities
    Facebook accounts that have been reported or detected for policy violations may be disabled by Facebook. Possible reasons include, but are not restricted to:
    • Continued prohibited behavior after receiving a warning or multiple warnings from Facebook
    • Unsolicited contact with others for the purpose of harassment, advertising, promoting, dating, or other inappropriate conduct
    • Use of a fake name
    • Impersonation of a person or entity, or other misrepresentation of identity
    • Posted content that violates Facebook's Statement of Rights and Responsibilities (this includes any obscene, pornographic, or sexually explicit photos, as well as any photos that depict graphic violence. We also remove content, photo or written, that threatens, intimidates, harasses, or brings unwanted attention or embarrassment to an individual or group of people)

    Please review Facebook's Statement of Rights and Responsibilities to learn more about specific types of conduct and content that are not permitted on the site.

    If you have not posted violating content or otherwise violated the Statement of Rights and Responsibilities, click here.

  2. Security disabled
    Accounts that have been reported or detected as compromised or phished may be disabled by Facebook. If you think your account was disabled for security reasons, refer to the Security section of the Help Center to find the correct contact form.


  3. Can't log in due to access issues
    If you are disabled, you will clearly see a "Disabled" message when you try to log in to your account. If you do not see this message, then your account is not disabled and you are simply experiencing login issues. You should refer to the Login and Password section of the Help Center to find the correct contact form.

    Examples of login issues include:
    • Inability to log in due to password problems
    • Inability to log in due to an error message (e.g., "Site Maintenance," "Invalid/Unregistered Email Address," etc.)
    • Inability to log in due to forgetting one's login email address or password
    • Other technical difficulties accessing Facebook
0helpful
1answer

I have been locked out of my fb account for days and have tried to get back in and cannot

There are different reasons why you may not be able to access your account and unique ways to contact Facebook for each case. Therefore, it is important to be sure that you are using the correct channel when submitting a request for help. First, identify the correct reason why you are unable to access your account from the three reasons that are listed below. Then, follow the instructions listed by the reason that pertains to you.

1. Disabled for violating Facebook's Statement of Rights and Responsibilities
Facebook accounts that have been reported or detected for policy violations may be disabled by Facebook. Possible reasons include, but are not restricted to:
Continued prohibited behavior after receiving a warning or multiple warnings from Facebook
Unsolicited contact with others for the purpose of harassment, advertising, promoting, dating, or other inappropriate conduct
Use of a fake name
Impersonation of a person or entity, or other misrepresentation of identity
Posted content that violates Facebook's Statement of Rights and Responsibilities (this includes any obscene, pornographic, or sexually explicit photos, as well as any photos that depict graphic violence. We also remove content, photo or written, that threatens, intimidates, harasses, or brings unwanted attention or embarrassment to an individual or group of people)

Please review Facebook's Statement of Rights and Responsibilities to learn more about specific types of conduct and content that are not permitted on the site.

If you have not posted violating content or otherwise violated the Statement of Rights and Responsibilities, click here.

2. Security disabled
Accounts that have been reported or detected as compromised or phished may be disabled by Facebook. If you think your account was disabled for security reasons, refer to the Security section of the Help Center to find the correct contact form.


3. Can't log in due to access issues
If you are disabled, you will clearly see a "Disabled" message when you try to log in to your account. If you do not see this message, then your account is not disabled and you are simply experiencing login issues. You should refer to the Login and Password section of the Help Center to find the correct contact form.

Examples of login issues include:
Inability to log in due to password problems
Inability to log in due to an error message (e.g., "Site Maintenance," "Invalid/Unregistered Email Address," etc.)
Inability to log in due to forgetting one's login email address or password
Other technical difficulties accessing Facebook

To Help with Login problems click here.
0helpful
1answer

My facebook account is disabled

There are different reasons why you may not be able to access your account and unique ways to contact Facebook for each case. Therefore, it is important to be sure that you are using the correct channel when submitting a request for help. First, identify the correct reason why you are unable to access your account from the three reasons that are listed below. Then, follow the instructions listed by the reason that pertains to you.
  1. Disabled for violating Facebook's Statement of Rights and Responsibilities
    Facebook accounts that have been reported or detected for policy violations may be disabled by Facebook. Possible reasons include, but are not restricted to:
    • Continued prohibited behavior after receiving a warning or multiple warnings from Facebook
    • Unsolicited contact with others for the purpose of harassment, advertising, promoting, dating, or other inappropriate conduct
    • Use of a fake name
    • Impersonation of a person or entity, or other misrepresentation of identity
    • Posted content that violates Facebook's Statement of Rights and Responsibilities (this includes any obscene, pornographic, or sexually explicit photos, as well as any photos that depict graphic violence. We also remove content, photo or written, that threatens, intimidates, harasses, or brings unwanted attention or embarrassment to an individual or group of people)

    Please review Facebook's Statement of Rights and Responsibilities to learn more about specific types of conduct and content that are not permitted on the site.

    If you have not posted violating content or otherwise violated the Statement of Rights and Responsibilities, click here.

  2. Security disabled
    Accounts that have been reported or detected as compromised or phished may be disabled by Facebook. If you think your account was disabled for security reasons, refer to the Security section of the Help Center to find the correct contact form.


  3. Can't log in due to access issues
    If you are disabled, you will clearly see a "Disabled" message when you try to log in to your account. If you do not see this message, then your account is not disabled and you are simply experiencing login issues. You should refer to the Login and Password section of the Help Center to find the correct contact form.

    Examples of login issues include:
    • Inability to log in due to password problems
    • Inability to log in due to an error message (e.g., "Site Maintenance," "Invalid/Unregistered Email Address," etc.)
    • Inability to log in due to forgetting one's login email address or password
    • Other technical difficulties accessing Facebook
0helpful
2answers

I have a problem of unusual login activity ani i cant login my account.

This is the new security method adapted by facebook. It helps you to detect your usual log in ip address, whenever your account is being accessed by an unusual ip address, it would temporarily lock up your account as other individuals could be accessing your account from a different location.
The only way you can resolve this is to log on to facebook with a computer and attempt to log in.
it would tell you that you account has been temporarily locked and that if you would like to re-open it, you should follow the simple procedures that would come.
Follow these procedures and it would re-open your account if done correctly.
Hope this was useful? Please comment for more information and thank you for using fixya.
0helpful
1answer

How u get un block

There are different reasons why you may not be able to access your account and unique ways to contact Facebook for each case. Therefore, it is important to be sure that you are using the correct channel when submitting a request for help. First, identify the correct reason why you are unable to access your account from the three reasons that are listed below. Then, follow the instructions listed by the reason that pertains to you.
  1. Disabled for violating Facebook's Statement of Rights and Responsibilities
    Facebook accounts that have been reported or detected for policy violations may be disabled by Facebook. Possible reasons include, but are not restricted to:
    • Continued prohibited behavior after receiving a warning or multiple warnings from Facebook
    • Unsolicited contact with others for the purpose of harassment, advertising, promoting, dating, or other inappropriate conduct
    • Use of a fake name
    • Impersonation of a person or entity, or other misrepresentation of identity
    • Posted content that violates Facebook's Statement of Rights and Responsibilities (this includes any obscene, pornographic, or sexually explicit photos, as well as any photos that depict graphic violence. We also remove content, photo or written, that threatens, intimidates, harasses, or brings unwanted attention or embarrassment to an individual or group of people)

    Please review Facebook's Statement of Rights and Responsibilities to learn more about specific types of conduct and content that are not permitted on the site.

    If you have not posted violating content or otherwise violated the Statement of Rights and Responsibilities, click here.

  2. Security disabled
    Accounts that have been reported or detected as compromised or phished may be disabled by Facebook. If you think your account was disabled for security reasons, refer to the Security section of the Help Center to find the correct contact form.


  3. Can't log in due to access issues
    If you are disabled, you will clearly see a "Disabled" message when you try to log in to your account. If you do not see this message, then your account is not disabled and you are simply experiencing login issues. You should refer to the Login and Password section of the Help Center to find the correct contact form.

    Examples of login issues include:
    • Inability to log in due to password problems
    • Inability to log in due to an error message (e.g., "Site Maintenance," "Invalid/Unregistered Email Address," etc.)
    • Inability to log in due to forgetting one's login email address or password
    • Other technical difficulties accessing Facebook
0helpful
1answer

My facebook was disable

There are different reasons why you may not be able to access your account and unique ways to contact Facebook for each case. Therefore, it is important to be sure that you are using the correct channel when submitting a request for help. First, identify the correct reason why you are unable to access your account from the three reasons that are listed below. Then, follow the instructions listed by the reason that pertains to you.
  1. Disabled for violating Facebook's Statement of Rights and Responsibilities
    Facebook accounts that have been reported or detected for policy violations may be disabled by Facebook. Possible reasons include, but are not restricted to:
    • Continued prohibited behavior after receiving a warning or multiple warnings from Facebook
    • Unsolicited contact with others for the purpose of harassment, advertising, promoting, dating, or other inappropriate conduct
    • Use of a fake name
    • Impersonation of a person or entity, or other misrepresentation of identity
    • Posted content that violates Facebook's Statement of Rights and Responsibilities (this includes any obscene, pornographic, or sexually explicit photos, as well as any photos that depict graphic violence. We also remove content, photo or written, that threatens, intimidates, harasses, or brings unwanted attention or embarrassment to an individual or group of people)

    Please review Facebook's Statement of Rights and Responsibilities to learn more about specific types of conduct and content that are not permitted on the site.

    If you have not posted violating content or otherwise violated the Statement of Rights and Responsibilities, click here.

  2. Security disabled
    Accounts that have been reported or detected as compromised or phished may be disabled by Facebook. If you think your account was disabled for security reasons, refer to the Security section of the Help Center to find the correct contact form.


  3. Can't log in due to access issues
    If you are disabled, you will clearly see a "Disabled" message when you try to log in to your account. If you do not see this message, then your account is not disabled and you are simply experiencing login issues. You should refer to the Login and Password section of the Help Center to find the correct contact form.

    Examples of login issues include:
    • Inability to log in due to password problems
    • Inability to log in due to an error message (e.g., "Site Maintenance," "Invalid/Unregistered Email Address," etc.)
    • Inability to log in due to forgetting one's login email address or password
    • Other technical difficulties accessing Facebook
2helpful
1answer

My account was disabled..How do I reinstate it?

There are different reasons why you may not be able to access your account and unique ways to contact Facebook for each case. Therefore, it is important to be sure that you are using the correct channel when submitting a request for help. First, identify the correct reason why you are unable to access your account from the three reasons that are listed below. Then, follow the instructions listed by the reason that pertains to you.
  1. Disabled for violating Facebook's Statement of Rights and Responsibilities
    Facebook accounts that have been reported or detected for policy violations may be disabled by Facebook. Possible reasons include, but are not restricted to:
    • Continued prohibited behavior after receiving a warning or multiple warnings from Facebook
    • Unsolicited contact with others for the purpose of harassment, advertising, promoting, dating, or other inappropriate conduct
    • Use of a fake name
    • Impersonation of a person or entity, or other misrepresentation of identity
    • Posted content that violates Facebook’s Statement of Rights and Responsibilities (this includes any obscene, pornographic, or sexually explicit photos, as well as any photos that depict graphic violence. We also remove content, photo or written, that threatens, intimidates, harasses, or brings unwanted attention or embarrassment to an individual or group of people)

    Please review Facebook’s Statement of Rights and Responsibilities to learn more about specific types of conduct and content that are not permitted on the site.

    If you have not posted violating content or otherwise violated the Statement of Rights and Responsibilities, click here.

  2. Security disabled
    Accounts that have been reported or detected as hacked or phished may be disabled by Facebook. If you think your account was disabled for security reasons, refer to the Security section of the Help Center to find the correct contact form.


  3. Can't log in due to access issues
    If you are disabled, you will clearly see a "Disabled" message when you try to log in to your account. If you do not see this message, then your account is not disabled and you are simply experiencing login issues. You should refer to the Login and Password section of the Help Center to find the correct contact form.

    Examples of login issues include:
    • Inability to log in due to password problems
    • Inability to log in due to an error message (e.g., "Site Maintenance," "Invalid/Unregistered Email Address," etc.)
    • Inability to log in due to forgetting one's login email address or password
    • Other technical difficulties accessing Facebook
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