Fully charge when connected to PC but no power when i turn it ON?

For 6 hours

Hi shianto,

Because of e-ink screen technology the reader will display last page even if the unit is not charges it may display "full". Try this:

1. Connect the reader to the PC and check if a redlight comes up
2. If there is no light, hit the reset at the bottom for 3 seconds, the light should come on now.
3. Leave the unit charging for about 15-30 minutes
4. Unplug the unit and see if its operational now, if not you can try the reset again and the slide the power switch

eBookBoy

Make sure player is fully charged. 1. Connect the player to the PC. 2. Make sure the computer detects the player.
NOTE: If needed, switch the player to MSC mode, then connect it to the PC.
3. Leave the player connected for approximately 2 hours to charge. 4. Disconnect the player from the PC. 5. Verify if you can turn on the player. 6. Reset the player if necessary.

SOLUTION 2 - Reset the player. Resetting the player: 1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly.+

Connect the player to a USB port on the back of a desktop PC.. Check the display for the charging icon . As the display times out after a few seconds, press any button on the player to reactivate the display. If the battery is fully depleted, the charging icon may not be displayed. Cup the player in your hands to check that the blue power LED behind the Play/Pause and Options buttons is blinking on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed. Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging. If the player does not indicate a charge, or will not power on after at least 6 hours of charging, please contact Customer Support.
You might try updating your ZEN V or ZEN V Plus firmware to take advantage of new features and functionality.
http://support.creative.com

Try and reset again. 
1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly.
Part 2 - Make sure the player is fully charged. 
1. Connect the player to the PC. 
2. Make sure the computer detects the player. 
NOTE: This part is important:, switch the player to MSC mode, then connect it to the PC.  3. Leave the player connected for approximately 2 hours to charge. 
4. Disconnect the player from the PC.  5. Verify if you can turn on the player.  6. Reset the player if necessary one more time. 

Try and reset. 
1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly. 
Part 2 - Make sure the player is fully charged. 
1. Connect the player to the PC. 
2. Make sure the computer detects the player. 
NOTE: This part is important:, switch the player to MSC mode, then connect it to the PC.  3. Leave the player connected for approximately 2 hours to charge. 
4. Disconnect the player from the PC.  5. Verify if you can turn on the player.  6. Reset the player if necessary one more time.  

Your ipod may be frozen. If so, hold the menu button and the center button below it. If this still doesnt work try connecting it to a computer and then disconnecting it.

Hi,

To resolve this problem, establish that the player is charging correctly as follows:

1. Connect the player to a USB port on the back of a desktop PC, to a powered hub, or to a power adapter (separately available).
2. Check the display for the charging icon .
• As the display times out after a few seconds, press any button on the player to reactivate the display.
• If the battery is fully depleted, the charging icon may not be displayed.Cupthe player in your hands to check that the blue power LED behindthePlay/Pause and Options buttons is glowing on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed.
3. Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging.

Ifthe player does not indicate a charge, or will not power on afteratleast 6 hours of charging, please contact Customer Support.
Creativerecommends updating your ZEN V or ZEN V Plus firmware to takeadvantageof new features and functionality. To learn more, click here.

Hope this helps

Chris (ziraffa)

Hi,

To resolve this problem, establish that the player is charging correctly as follows:

1. Connect the player to a USB port on the back of a desktop PC, to a powered hub, or to a power adapter (separately available).
2. Check the display for the charging icon .
• As the display times out after a few seconds, press any button on the player to reactivate the display.
• If the battery is fully depleted, the charging icon may not be displayed. Cup the player in your hands to check that the blue power LED behind the Play/Pause and Options buttons is glowing on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed.
3. Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging.

If the player does not indicate a charge, or will not power on after at least 6 hours of charging, please contact Customer Support.
Creative recommends updating your ZEN V or ZEN V Plus firmware to take advantage of new features and functionality. To learn more, click here.

Hope this helps

Chris (ziraffa)

I have had the problem of the completely dead player after having it for less that an day. No response to any buttons, no response when plugged into USB to charge, and Windows sees it as an "unknown device" when plugged into the PC. It tried the reset hole, and still nothing.

Then I tried connecting it to the PC to charge and then using the reset hole. Success - the player sprang back to life, fully charged. Hope this helps someone.