Sandisk Sansa goes to blank screen. No display and not working

Press menu button for 15 then it turns off .. after that .. turn it on again

I had the same problem when I connected to the computer. So I used my friends Labtop definite 2.0 usb. Did you try to update your sansa click on link and download install run connect sansa when asked.
(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe)

I hope this works

For the non-deletable files try: http://forums.sandisk.com/sansa/board/message?board.id=e200&message.id=26888&query.id=215455#M26888
http://forums.sandisk.com/sansa/board/message?board.id=e200&message.id=24445&query.id=215455#M24445
http://forums.sandisk.com/sansa/board/message?board.id=e200&message.id=2824&query.id=215455#M2824

For the Display: http://forums.sandisk.com/sansa/board/message?board.id=e200&message.id=25895&query.id=215591#M25895
http://forums.sandisk.com/sansa/board/message?board.id=e200&thread.id=16113&view=by_date_ascending&page=1

Hope this helps...

Typically this is an indication that your battery is dead. If the music is still playing but the screen is blank I would say a hardware failure and replacement would be the best option.

Use the button that looks like a house to get to the menu

Menu -> setting -> USB

if this was plugged into a wall outlet at any time, it,s been damaged

http://www.sandisk.com/sansa/#/support-0/

dont forget to rate this post

http://www.sandisk.com/sansa/#/support-0/

http://www.sandisk.com/Retail/Default.aspx?CatID=1605

Try these 2 sites at Sandisk

I believe this is answered already. Turn the hold button on. Red light will be on. Hold the rewind button while you insert it into the computer. Please search online this has been answered. I am recalling from what I read a few minutes ago.

My Sansa has a similar problem. Sometimes when the Sansa turns on (after the Sandisk logo) the screen will either turn black, blue, or black and white stripes. The player still works, but it is hard to navigate without the screen, obviously. What I end up doing is letting the backlight turn off and then pressing any button. Sometimes when the screen comes back, the display is allright again. But sometimes it takes more than a few tries. Turning it off and on again seems to work a little better, but it is more time consuming.