The bowl is filled up with the little hose inside the tank, it locks inside of the overflow drain. And runs water in there as it flushes to swirl the water and fill the bowl. Water seeks it's own level, and the level in the bowl is at the top of the trap. It has to hold water, unless it isn't filling or it is leaking. Check out the filler and hope the bowl doesn't have a crack in it. Hope this helps.
The toilet you just installed is a 1.6 gallon flush water saver and will not have the same amount of water in it that your old 3.5 gallon toilet had. The water level may not be able to be raised as this is the nature of the beast.
If you can raise the level it will only be a little and will be done in the tank area by increasing the water level in the tank. If the water level in the tank is at the mark provided it a done deal.
The amount of water refilled into the bowl is done by the tube that runs from the fill valve into the overflow tube of the flush valve so if you put more water into the tank more water will be put into the bowl but the bowl will only hold as much water as the trap weir will let it hold (what the factory has sit it at and is not changeable
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