Kenmore 3.8 cu. ft. HE3 Front Load Washer Logo
Posted on Mar 25, 2008
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Moldy odor My washing machine has a terrible moldy smell. I have tried running bleach only loads, leaving the door open and not using the machine for a week. Nothing helps.

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Try the cleaning compound they sell as this website:

http://www.smellywasher.com/

It is fantastic! Works better than vinegar and bleach and really solves the problem!

Hjalmer Lamminen

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  • Posted on Mar 25, 2008
Hjalmer Lamminen
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Try running it with just vinager and water no clothes.
Just put about a cup of vinager in it and wash cycle and another cup in rinse cycle.
Vinager is a better disinfectant and odor eliminator than bleach.

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When a moldy or musty smell develops in a washing machine, many times the smell is coming from the open areas of the agitator. Water along with soap and/or liquid softener sometimes splashes into an open agitator, and when the lid is closed it does not dry out. Instead, mold begins to form, and a musty smell wafts from inside the machine, even after the lid has been opened for an extended period of time. Until the mold is removed the washing machine will continue to smell bad, even if it is used and allowed to air dry with the lid open.The tub can also be the source of the smell. Lint can gather and collect in the holes, and when it does not dry fast enough it ends up smelling musty and moldy. Even the top of the rim can become moldy and musty, but proper cleaning can get rid of the odor.

So that said.To clean the machine,fill to just above the top row of holes in the tub.Add 2 cups of bleach.Let sit for 1-2 hours.Then let the machine run it`s wash cycle.Lastly use bleach water and a rag to wipe the machine down inside and out.If the agitator has a cup on top remove and clean with bleach.Leave the top open so the machine can dry.

Now it should smell better,if so use as normal,and leave the lid open when not in use.
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all front load washers have the problem. Mold and a build up or dirt and soap and fabric softner cause s old musty smell. The low water use makes the machine dirty and build up inside. Run a few Hot water washes with out clothing, Run it empty ,(run your hot water neer your washer to get the cold water out of the house pipes) hot water and pour bleach in side, 2 or more cups. Keep doing it. When your not using washer leave the door open so air can get inside. Hot wash,es with bleach will keep it clean, also dont use fab softner.
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You need to replace the rubber gasket around the front of the door. This gasket holds moisture and over time molds. Give us a call or email us and we;ll be sure to get the correct gasket out to you right away. We hope this helps and we hope to hear back from you real soon.
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I had the same problem. Have you cleaned the filter under the front panel? Simply remove the three screws holding the panel below the door and remove the 2" white screwcap. Be sure to have a basin handy to catch the water. (possibly a couple of gallons if the stainer is really clogged) I suspect you'll find several moldy items that are causing the odor. Good luck.
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