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BATTERY PROBLEMS WONT CHARGE NO HIGHER AND IT A NEW BATTERY
I GOT AN ACER ASPIRE 6920 AND THE BATTERY WONT CHARGE ONLY GOT 23% LEFT AND IT SAY BATTERY OK AND CHARGEING BUT WONT GO HIGHER AND THIS IS A NEW BATTERY
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remove battery
plug in power adapter
does acer power on ?
if no then power pack may be faulty or power point not switched on . plug a lamp into power point see if it works ?
how old is the battery it might be past its used by date how long will it hold charge if it does not hold charge for very long and it takes a long time to charge you need a new one
Sounds like the battery might be bad. Try another battery in the laptop and see if it charges. If it does then you know the other battery is bad.
If you try another known working battery and it still wont charge, then try another AC Adapter. If you still cant get the laptop battery to charge then at that point the motherboard is bad because you will have tried another working batter and another working ac adapter.
You can't force the battery with a higher charge to work without damaging the computer. If the battery is a direct replacement it should work. If your original charger is not capable of charging the battery you can consider a charger replacement but I suspect the original charger you where using was bad to begin with if that is the case. You can try locating a replacement charger but you need to make sure it is rated for computer so you don't damage the power system.
1. Your laptop battery is completly dead, this can be caused by the overcharging of the battery, You may need to buy a new battery.
2. The battery charger is set at a voltage that can keep the laptop running, but not charge the battery at the same time, try a different charger (universal)
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