Proform 2500 treadmill stuck in incline position

https://www.treadmilldoctor.com

You've to check the incline and decline limit switches also the incline motor
If you wish to get some details about treadmill repair and service ; check the site linked here. Pull up older posts.
http://electro-medical.blogspot.com/

It sounds like the control board. You might find it on eBay.



Proform Crosswalk Treadmill eBay

Proform Crosswalk 345s 831 294030 Fitness and Exercise Equipment Repair...

PROFORM PROFORM CROSSWALK 345S Parts Model 831294030 Sears PartsDirect

PROFORM PROFORM CROSSWALK 345S Parts Model 831294030 Sears PartsDirect

Run the software calibration for fix it.go under the HOOD motor and follow the steps or use the owner manual
God bless you

Run the software calibration for easy diagnose, troubleshooting, and fix it.
God bless you

Your treadmill has what is called a "stair step" incline motor. It is common for them to go bad. You would need to remove the motor hood and activate the incline motor. Check to see if the noise is coming from the motor and if so I would suggest replacement.

If the incline moves but only just a bit, it could be a problem as simple as the gearbox on the motor being jammed. We remove the motor from the treadmill, reconnect the wiring, and then try to run the incline motor outside the treadmill. Many times, this will unjam it if that is the problem and then reinstalling it in the treadmill will get it to work. If you have the same problem or it doesn’t run outside the machine and you can hear it try to work, you need to replace the incline motor.

ProForm Treadmills have a reset procedure for the incline function. With the key inserted in the console, activate the incline; while the incline is changing, remove the key. Wait 30 seconds, then replace the key. The incline should to maximum, then to minimum, resetting its limits. It worked for mine just 10 minutes ago; the procedure is in the manual if you have it. Good luck!

The only way is loosening the screw or nut and making it back manually, but it is the right way to fix it, you should review the KEYPAD, specifically the down key. tries to do the following: turn it off and rub the area where the key now is turn it on again if it does not work with you to replace that part

Under the hood there should be a tech sheet with calibration instructions. I have not worked on these for several years or I would rattle off the procedure. If the sheet is still there make sure you put it back in the plastic sleeve for next time..... Eric