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Maybe try calling the factory.....
customer service number listed below between
the hours of 8:00 AM and 5:00 PM, Monday through Friday, Central Standard Time.
Distributed by:
Nostalgia Products LLC
1471 Partnership Dr.
Green Bay, WI 54304-5685
Customer Service
Phone:(833) 258-4210
Web:www.nostalgiaproducts.com
without a model number, I can only tell you the general function of most freezers. Theory is that the bi-metal is probably a defrost heater safety to prevent overheating. A sensor of some type will prevent the evaporator fan from coming on until the evaporator temp hits a preset temperature. Some freezers are setup to terminate on either time or temperature, whichever occurs first.
Hope this helps some. Need model number for further help.
I'm not sure if this will help but the freezer that is located on the bottom of my refrigerator started forming ice on the back part where the cold air was supposed to be coming out. I kept hearing a hissing sound like water dripping on a hot surface. I called the repair man in and he had to replace the defrost timer. Once he did that it worked like a charm.
I am not an expert by any means although removing ice from a frost-free freezer is a pain and this took care of the problem for me. Good luck!
I would leave the door closed unplug it for half an hour. In that half hour go to sears.com customer service, manuals and guides and type in the full model number from the freezer. You should find an owners manual there to print or just browse for an answer. Good Luck.
You will need to order part number 059129. It will be in Europe/Germany phone +43-140447-200 for customer svc, +43-140447-300 for parts. Don't know if there is a US distribution office.
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