Try movinging the hour hand to the time the chimes are chimeing at
I have one too. Someone has probably chaged the clock by turning the hands - BAD IDEA! THe clock should only be advanced by turing the center stem that the hands are attached to. Turn the stem until you get a chime on the hour, say thrre o'clock. Now move only the hands to match the chimed time and it should correct the problem for all hour and half-hour chimes.
I have one too, just got it, has not worked in over 2 years, I did what you said and now it is working keeping time but not chiming, is it supposed to chime where you can hear it. and how do I get it to chime.
also wanted to add that it wont stay working what do I need to do, is it supposed to be wound everyday, and do I need a key for it, I have not instructions with it at all. Someone gave it to me, and I know nothing at all about it.
There should be a pin on the lower right clock face. Push the pin upward and the chimes will sound. Pull the pin down to silence it.
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I suspect that the mechanism needs cleaning.
Take a look inside and if there is the slightest sign of dirt (particularly on the striking mechanism) then it should behave properly after cleaning.
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