GE JVM1740DM Microwave Oven Logo
Posted on Apr 28, 2010
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Touch pad not working properly

When you start the microwave, it will go through 1 cooking cycle fine, and then the touch pad becomes unresponsive. If unpluged and pluged back in, again the microwave will go through one cooking cycle and then the touch pad becomes unresponsive again. The microwave is 14 months old. Any suggestions?

Thanks so much!

1 Answer

Dave King

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Master 1,606 Answers
  • Posted on Apr 28, 2010
Dave King
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Nov 13, 2008
Answers
1606
Questions
0
Helped
503848
Points
4860

That sounds like the interface controller which is just a little computer chip that cotrols everything and watches the signals from the touchpad is having problems. Usually these will behave like this and then just stop so your touchpad is totally dead. It may take out the time displays as well.

If you have warrenty from GE or the store it will be covered. If you are not covered then it can cost about the same or more as a new microwave as they will have to replace the board. Check your warrenty's, then check the repair cost and check replacement costs. Usually a new microwave is the cheapest.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Why are GE Profile JT930 touch pad numbers not working?

Seems problem with the touch pad. Try replacing the same.
0helpful
1answer

Microwave won't start

Check the fuse usually a 25 amp appliance fuse behind key pad
1helpful
1answer

Emerson microwave not working 900 watts

The Emerson MW8999SB 0.9 cu. ft. 900 watt Microwave Oven is relatively compact, and certainly inexpensive, but doesn't skimp on functionality. We were surprised at all the options you get with this little microwave. It's only 20 inches wide, 11.3 inches high and 16.1 inches deep yet. The interior can still accommodate a regular size dinner plate or small (10-inch-square or round) casserole. Plus, there are 10 power levels, eight one-touch function buttons, six Express Cook settings, timed and automatic defrost options, and a rotating glass turntable to circulate the food for more even cooking.

We were very pleased with the performance of the Emerson MW8999SB. It did a fine job heating water for tea, cooking a couple of baked potatoes, reheating leftovers and steaming fresh vegetables. Even the automatic defrost proved surprisingly efficient, letting you enter the weight of the item(s) to be defrosted (4-100 ounces) for easy operation. Chicken breasts were almost fully defrosted after one cycle. We needed to stop and separate the food pieces to finish the defrost cycle.

The unit is styled mainly in black but has stainless steel trim around the door and control panel. The smooth touchpad control panel is attractive and easy to wipe clean. We loved the one-touch Express Cook buttons, which let you activate the unit at 100 percent power for 1-6 minutes, by pressing the corresponding number pad. We also appreciated extra touches such as the Start/+30 sec. button, which can be used to start the oven or add an extra 30 seconds each time it is depressed.

It's hard to go wrong when the functions are so simple. The only tricky part was identifying certain codes used on the display screen. When changing the power level, for instance, PL10 is displayed on the screen. Pressing the button additional times lets you toggle through the different levels. Likewise, the Auto Cook settings may need to be pressed multiple times to obtain the correct weight or portion for the food being cooked.

We were amazed that a machine costing so little also offered two-stage cooking, which lets you start cooking (or defrosting) on one setting and finish on another. All in all, the Emerson MW8999SB is an excellent value.


Pros: Touchpad controls, eight one-touch function buttons, six Express Cook settings, two-stage coking option
Cons: Limited interior capacity can only accommodate dishes up to 10 inches, no sensor
0helpful
1answer

Burns my popcorn constantly. is there a different setting i can put it on?

HELLO.

Solution to your microwave problem is given as below.

* 1 Set your Daewoo microwave on a countertop near an electrical outlet and plug it in. Open the door and place the circular roller guide in the center of the oven cavity, then place the glass cooking tray over it.

* 2 Set your food on a microwave-safe dish and then put the dish on the cooking tray and close the door. Make sure that it latches properly.

* 3 Turn the upper knob to select a power level. Power levels include "Defrost," "Med-High," or "High." If your Daewoo has a touch pad, touch the "Microwave" button once to set the highest power level. Touch it consecutive times to lower the power level.

* 4 Turn the lower knob to set the cooking time. For cooking times less than two minutes, turn the knob up past the two-minute mark, then back to the correct time. For touch pad models, enter in the cooking time with the numerical keys and then press "Start."

* 5 Open the door at any time to stop the cooking and check the temperature of your food. Shut the door to automatically continue cooking, or turn the timer knob to the right to add more time. For touch pads, press the "Stop/Clear" button, then key in a new cooking time and press "Start."

* 6 Open the door when the timer reaches the "Off" position and take out your food.

Thanks.
0helpful
1answer

I have chefmate microwave and suddenly stopped working. it is showing 2:50 code on the screen only...it was working fine and dont know what happened to it and touch pad is not working..how do i make it...

HELLO.

The code on the screen indicate electric panel fault resulting from the touchpad malfunction.

The touch pad on your microwave oven acts as the brain of the appliance. It not only contains the buttons that you use to enter cooking settings and times, but also controls the function of the entire microwave. If the touch pad malfunctions or breaks completely, the microwave will cease to function. In this instance, the broken touch pad must be removed and a new touch pad must be installed, to restore functionality to the microwave.

1 Unplug the microwave from the wall outlet.
2 Remove the two screws, located on the front or top of the grill at the top of the microwave.
3 Pull the grill off of the microwave.
4 Remove the mounting screw from the top of the control panel.
5 Lift the control panel up and out to loosen. Look behind the control panel to ensure there are no metal tabs securing the control panel in place. If there are metal tabs, gently rotate the control panel to free the tabs.
6 Transfer the wires from the old control panel to the new control panel one at a time to ensure that the wires are properly installed.
7 Install the new control panel into the microwave and secure using the mounting screw that was removed.
8 Replace the grill from the top of the microwave and secure it using the screws that were removed.
9 Plug the microwave back into the wall outlet.
Thanks.
3helpful
1answer

How do you set the power level? The model number is: JVM1730DM1WW The serial number is: MM901698B

Assuming your touch pad is working properly, press Time Cook (for cooking) or Time Defrost (for defrosting) and then type in the length of time that you want the microwave to operate. Then press Power Level and type in a number from 1-10. Finally press Start. Depending on the GE microwave, the Power Level button may be above 2 or to the left of 0. (I've seen both keypad designs depending on when and where the microwave was manufactured.) If you press Power Level before setting the cooking time, the unit will reset when you press Time Cook or Time Defrost.

GE has the manuals for some of their microwaves on their site. See http://www.geappliances.com/service_and_support/literature/ and enter the model number in the search engine.

I hope this helps.

Cindy Wells
1helpful
2answers

Interior bulb needs to be replaced. What needs to be removed to gain access? Thanks

Advantium - Interior Light Operation While Microwaving

The Advantium 240 oven interior (cavity) light will illuminate anytime the door is open. However, due to the dark tint on the oven door, there is not a light on while cooking since the food would not be visible using the interior lamp.
Food may be viewed during a microwave cycle by pressing the Microwave/Oven Light pad.

One of the Upper Level Speedcook lamps will come on for 5 seconds. The Microwave/Oven Light pad can be pressed up to 5 times during a microwave cooking cycle. The limit of 5 times is to prevent excessive heat on microwave cookware from the Speedcook lamp.

The Advantium 120 oven cavity is illuminated anytime the door is opened and while the unit is in the microwave only mode. As a result it will not have the Microwave/Oven Light pad.

If the light is not operating properly, you will want to have it checked by an authorized service technician. To obtain in or out of warranty repair on Major Appliances, you may call 1-800-GE-CARES (800-432-2737) or schedule service online.
Advantium - Interior Light Operation While Microwaving

The Advantium 240 oven interior (cavity) light will illuminate anytime the door is open. However, due to the dark tint on the oven door, there is not a light on while cooking since the food would not be visible using the interior lamp.
Food may be viewed during a microwave cycle by pressing the Microwave/Oven Light pad.

One of the Upper Level Speedcook lamps will come on for 5 seconds. The Microwave/Oven Light pad can be pressed up to 5 times during a microwave cooking cycle. The limit of 5 times is to prevent excessive heat on microwave cookware from the Speedcook lamp.

The Advantium 120 oven cavity is illuminated anytime the door is opened and while the unit is in the microwave only mode. As a result it will not have the Microwave/Oven Light pad.

If the light is not operating properly, you will want to have it checked by an authorized service technician. To obtain in or out of warranty repair on Major Appliances, you may call 1-800-GE-CARES (800-432-2737) or schedule service online.
Advantium - Interior Light Operation While Microwaving

The Advantium 240 oven interior (cavity) light will illuminate anytime the door is open. However, due to the dark tint on the oven door, there is not a light on while cooking since the food would not be visible using the interior lamp.
Food may be viewed during a microwave cycle by pressing the Microwave/Oven Light pad.

One of the Upper Level Speedcook lamps will come on for 5 seconds. The Microwave/Oven Light pad can be pressed up to 5 times during a microwave cooking cycle. The limit of 5 times is to prevent excessive heat on microwave cookware from the Speedcook lamp.

The Advantium 120 oven cavity is illuminated anytime the door is opened and while the unit is in the microwave only mode. As a result it will not have the Microwave/Oven Light pad.

If the light is not operating properly, you will want to have it checked by an authorized service technician. To obtain in or out of warranty repair on Major Appliances, you may call 1-800-GE-CARES (800-432-2737) or schedule service online.
Check here

http://www.geappliances.com/search/fast/infobase/10000007.htm

Advantium - Interior Light Operation While Microwaving

The Advantium 240 oven interior (cavity) light will illuminate anytime the door is open. However, due to the dark tint on the oven door, there is not a light on while cooking since the food would not be visible using the interior lamp.
Food may be viewed during a microwave cycle by pressing the Microwave/Oven Light pad.

One of the Upper Level Speedcook lamps will come on for 5 seconds. The Microwave/Oven Light pad can be pressed up to 5 times during a microwave cooking cycle. The limit of 5 times is to prevent excessive heat on microwave cookware from the Speedcook lamp.

The Advantium 120 oven cavity is illuminated anytime the door is opened and while the unit is in the microwave only mode. As a result it will not have the Microwave/Oven Light pad.

If the light is not operating properly, you will want to have it checked by an authorized service technician. To obtain in or out of warranty repair on Major Appliances, you may call 1-800-GE-CARES (800-432-2737) or schedule service online.
0helpful
1answer

Manual for breville microwave bre799gmsse

this feature allows you to program your oven to begin cooking automatically at a designated time of day. Simply touch Custom Help pad. Touch the number 3. Enter the start time. Touch Clock pad. Enter cooking program. Touch Start/Touch On pad.
0helpful
1answer

Kenmore over the range microwave 721.67600 will not cook

One of two thing happened here...
1. most likely...One of the interlock switches has malfunctioned. Micro. will NOT opperate unless ALL switches are working properly for safety
2. possible...the start button on the touch pad has failed in the circuit.
Not finding what you are looking for?

316 views

Ask a Question

Usually answered in minutes!

Top GE Microwave Ovens Experts

vince

Level 3 Expert

2530 Answers

Cindy Wells

Level 3 Expert

6688 Answers

NOEL
NOEL

Level 3 Expert

8606 Answers

Are you a GE Microwave Oven Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...