Using a pf2--all microboards ink--the DVD's will sometimes drop and feed, sometimes not, sometimes will drop 2---this is a just put in service pf2---if i 'bump' the printer, it will cause a dvd to drop and then it will work for one or two, then same problem...????? is there an adjustment to the dvd feed mechanism???--Spin-X by Pro-disc DVD's...
When we print CD's--no problem, it cranks all day...Ridata -R cd's..
thanks-Richard....
For the PF-1 and PF-2, there is a chip that blows before the dropping mechanism (good news), and if you contact microboards technical support (952) 556-1639, they can help you out. This is a very common problem. They are awesome at diagnosing the issue, and will e-mail you directions as well as any parts you need.
I hope this helps.
The reason you are having trouble with DVD's and not CD's is that the DVD's are a little thicker or taller than the CD's. The area above the belt system has to be adjusted upward. this adjsutment is not in the manual, and is complicated. My company, Techware DIstribution, has had as many as 20 of the PF-1 and PF-2 printers running in our production and demo room. We can walk you through the steps to make the adjustment if you like.
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The next to last cartridge I installed did not print properly. It seemed like all the colors were not there so I weighed it on a postage scale and it weighed less than another new one I had. I called Microboards. They said to send it to them and they replaced it. It may not be that, but weighing it should give some indication if it is.
make sure the cartridge reader is no more then 1mm away from the cartridge as it slides past! also check the microswich which is ont he print head slider
you can adjust the dry time. go to printer and faxes and right click select preference, there should be tabs select features then below should be advance features select that and there you can adjust the dry time and amount of ink.
Sounds like you have either a defective ink cartridge, or the sensor that recognizes the cartridge is either dirty, broken or out of alignment.
Microboards will help you out at no charge if your printer is still under warranty. Otherwise you can contact an authorized Microboards repair center like
I am assuming you are using a PF-2 printer. If you are using a standard HP78 ink cartridge instead of the Microboards cartridge, the unit will only print approx 5 discs before it stops. The microboards cartridges have a security tag under the barcode label that is scanned by a magnetic reader on the left hand part of the unit. If you are careful, you can use a razor blade and remove the label from a microboards cartridge and tape it on the front of a HP ink and save yourself about $25 an ink cartridge...
The previous poster is most likely correct. You have to use Microboards ink for the PF-2, PF-3 and PF-Pro printers. The part number you need is the PRF38ml. The PF-2 printer has a sensor for the barcode on the PRF38ml as well as a RFID chip for verification.
If this does not fix your issue, then the sensors that scan the barcode and the RFID chip may be broken, dirty or out of alignment. If so, you need to contact Microboards or an authorized Microboards repair center for repair services.
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