Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive Logo
Posted on Apr 27, 2010
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

My desktop computer used to be able to recognize my Passport drive. I've had to replace the CPU and Motherboard and reload XP, but now it is having trouble recognizing the drive. Can you help?

2 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 2 Answers
  • Posted on May 26, 2010
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Mar 29, 2010
Answers
2
Questions
0
Helped
4184
Points
6

My problem was a totally simple one...the connection of the USB cord to the Passport drive just needed to be moved in and out a couple of times and then the computer recognized the drive again.

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.

  • Master 1,189 Answers
  • Posted on Apr 27, 2010
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.

Joined: Nov 11, 2009
Answers
1189
Questions
0
Helped
360871
Points
3265

“To install, and Update Hardware, click to open “Computer” from the “Desktop”, check to see if there is a by the ("Name, Passport") or DVD-RW Drive (D :), for external different (E or F:).
I. Look in the “Device: Removable Storage area,” see if the device is present, if so? Do the following: to “setup” the ('player') for “Installation.”
II. Right click on "Passport," or how shown listed, (DVD) “Media Player” select (“Install”) follow all instructions thereafter.
III. If the area is (Blank?), “go to,” and 'click' on the "Start button" click all “Programs” scroll for a Media Disk Player”, open, and do the (“same as above”) for the installation. *Note: “Do the same for “Setup” (above) “Install.”
"Once everything is finished; restart the computer" "Ratings the solution is appreciated, thanks ”

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

My netbook does not recognize my wd

Did it ever recognize it?

Connect the Passport to a different (desktop) computer.
If it still is not recognized, then the Passport has a problem.
1helpful
1answer

Desktop will shutdown as Windows XP screen comes up. Shuts down while trying to load into all safe modes. The computer is a custom built computer, and I have cleaned the inside of dust, and tried to...

I would start out by getting a power supply tester (which can be picked up fairly cheaply on Ebay) and checking out your power supply. If it is anything deeper than that, I would look into having a TECH look at it since it could possibly be a ground in the motherboard. You may also want to check and make sure that any expansion cards (memory, video) are seated correctly. If you don't have any expansion cards, it may be your onboard video going bad.
0helpful
1answer

I had to replace the motherboard, now have problems with XP

A few hints where to start looking:
  • Open the Task Manager, switch to the Performance tab and check the CPU load. If you see a constant high CPU usage, switch to the Processes tab and check which process causes the high CPU load (column "CPU").
    Also check the memory usage graph on the Performance tab. Memory usage should be low, let's say around 400MB if not many programs are running.
    In the "Physical Memory" section, check the Total value. It should (approximately) show the amount of memory actually installed.
  • Open the Device Manager (Control Panel --> System --> Hardware tab --> Device Manager).
    If error icons are displayed, try to reinstall the drivers for these devices (download the latest versions from the manufacturer's website, if possible)
  • Open the Event Viewer (Control Panel --> Administrative Tools --> Computer Management --> Event Viewer) . Check all logs for errors and warnings. Try to understand and to solve the problems. Especially pay attention to those that did not occur before the time that you changed the motherboard.
1helpful
1answer

Sound card not recognized by the system. Had this problems since I've had to reload windows XP with a reformat drive c:

Hello.
1st Did you reinstall the sound card drivers?
they can be dowloaded from the manufacture websight.
2nd Is sound devices listed in device manager.
If not, you may need to remove panel from cpu unplug pc first.
Remove sound card and install it into another open slot.
If slot is not available put back into original slot.

reboot pc.reinstall sound card drivers.
0helpful
1answer

Dell Dimension 8200 turns off in BIOS

If the dianostic lights A & D are yellow an IDE bus failure has occurred. Reseat the IDE cables at the motherboard and drive(s). If this does not resolve the issue you may need to contact Dell for a motherboard repair or replacement.
0helpful
1answer

Getting an old Dell Dimension to recognize a WD Passport

In the end, I assigned a different drive letter to the device and it worked.

There's a lot of info out there on how to assign a letter. Here's one link:

http://lifehacker.com/software/windows/change-windows-drive-letters-167525.php
0helpful
1answer

I can't use my external HD

Do you have any kind of security software/firewall installed? It will often block hard drives because it sees them as a security threat. Disable the firewall or security should do the trick.
Not finding what you are looking for?

185 views

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Sean Wright
Sean Wright

Level 3 Expert

2045 Answers

Paul Bade

Level 3 Expert

1818 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...