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Drum is spinning uncontrollably no matter what setting, has been turned off then turned back on & still the same. No water going into drum instead going onto the floor.
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This sounds like a classic clogged empty pump issue. The empty cycle is timed and then it steps on to the spin cycle. The machine won't spin if there is still water in the bottom of the drum. When you reset it to a spin cycle again, you are making it run through the empty cycle again, finally getting rid of the water that the clogged filter could not evacuate on the first attempt.
You need to clean the empty pump filter. Now... Where is the filter???? Hmmmm... not sure. It MAY be behind a little panel in the front of the machine near the bottom. I can't find a picture of the machine on the net so I'm not sure.
Clean the filter, I'll bet your problem goes away. You have to wonder why the idiot who sold the machine to you hasn't suggested this!
I had a similar problem. During the final high spin and there was POW and the drum went funky eating into the plastic. I opened the back of the washer and look things over,.The belt for spinning was intact. I set the washer on a drain/spin option and watched from the front and back. While watching the pulley on the drum and could tell there was a hiccup as it went around. I pulled the pulley off and put on a new pulley. The new pulley was going in a perfect circle to spin the drum. It's not a hard repair, just need a little muscle to loosen the nut holding the pulley on and the same muscle to tighten the nut as much as possible. Hope this helps.
It could be the motor itself (is there any overheating smell from the motor) or it could be the capacitor which controls the motor. I had a similar problem and it turned out to be the motor brushes. I replaced the brushes and all was OK.
The only other thing that could be wrong especially if it overfills with water is the water level switch (this is a pressure switch on the side of the washer) You can easily check this by removing the hosepipe to the switch and blow gently into it, you should hear a clicking sound) This might be the clicking that you heard so it is probably Ok.
It turns out that there was a sock stuck within the pump in the washing machine. I removed the back cover and removed all the excess water, because once the sock was removed, the water was free to escape. I just removed the hose that connects to the pump and felt the sock, and was able to remove it. Once I hooked everything back up, the washing machine ran great.
when you say the drum wont spin even manually. Do you mean the drum is too stiff to turn by hand? If so the bearings may have seized up solid. If the drum is free to turn by hand, the pump may be blocked, or burned out & not allowing the water out. If so the circiut wont allow the machine to spin. If thats the case, unblock or replace the pump
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