Eating frost in the freezer

If there is frost on the back of the freezer then there is a defrost problem. If no Frost then i would advise you to take the back off the freezer and see if there is any frost on the coils. If no then the compressor is insuffecient and or no freon.

It should be -18 degree Centigrade to ensure food remains frozen and safe for eating.

Since you say the compressor is running, you should check the evaporator coil inside the cabinet. Remove the back wall screws, and the back wall, to expose the evaporator. If its fully encased in frost, like a square block of snow, you have a defrost problem, heater, t- stat or defrost control. If frost only at the top, your fan is not running. If its bare of frost, all you see is the aluminum coil, you have a sealed system leak of refrigeratnt

check the freezer back wall @ bottom if frosted up 1-bad heater (a-glass tube heater or cow rod. 2-bad times 3-bad defrost senor 4- bad fan motor

may have a bad drain line heater or a bad defrost heater, thermostat, or timer.

Check rear wall of freezer by feel for frost. Heavy, even frost indicates likely problem in the defrost system. Unplug unit. Defrost heater (in freezer behind rear wall panel), defrost thermostat (same area-must be checked at freezer temperature) or Defrost timer-located lower back outside of unit. Near compressor. Do continuity test on heater and defrost thermostat and if they show continuity (good), replace defrost timer. If not, replace the one that tests bad.

Defrost coils fully. Reassemble.

Please let me know if I have helped with comments and rating.

Refrigerator will work about 7-10 days after being defrosted until thick frost builds up again cutting off air flow to both compartments

When you say it is frosted over, do you mean the interior of the freezer is frosted, or the evaporator coils?

A couple things to check for:

1. Is the door gasket making a good seal when you close the door? A good quick fix for a bad seal on the gasket is to rub a thin layer of Vaseline (the original jelly kind works best) on the rubber to help it stick and to fill any scratches that might be keeping it from sealing tightly.

2. Is the fan running on the inside of the freezer? The evaporator coil in the freezer needs a fan to blow air over the coils to keep them from freezing over. They don't run continuously, and on some units will turn off when the door is open, so try holding the door switch shut when you check.

3. Is the defrost cycle working? Frost-free freezers have a defrost cycle in which a small heater turns on to thaw any frost that has begun to form. To check the functionality of the heater and the defrost timer will probably require a visit from a technician... It would take a while to explain it here, but if check the first two and come up empty handed, post back. You will need a volt/ohm meter.

I would check the first two

You have a defrost problem. The coils freeze up behind the freezer wall and the air does not flow properly. Replace the heater, defrost timer, and thermostat. get me the model number and i will give you the part numbers so you can order the parts.

Hi angove,
I would advise you on this occasion to call service.

These guys are good!
A&E factory service does most brands warranty services.
They are open 7days/24hours nation wide.
call tonight! 1-800-905-9505

I am happy to assist you!
Neil
PS. Before you leave this site please leave a "Problem Solved" rating for me on fixya.com

I had the same problem with fridge/freezer and repair man told me NOT to use anything that has been in freezer as what is happening is that it is constantly freezing and defrosting because there is not enough gas in the system to cool the appliance. It is possible to re-gas the appliance but service engineer advised me to claim a new fridge/freezer from company which I did. Please do NOT eat anything from freezer as could make you ill.