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It's a struggle! Pull up on the handle in the centre of the floor till it is as high as it can go. On each of the sides there is a plastic piece in the middle. If you feel around them you can find a little button sticking out (it's on the side facing out of the playpen). Push that little button and push down on the middle of the top bar and it should collapse. There are 4 sides to the playpen - and 4 little buttons.
Check the below instructions. It might not be the same same as what the manufacturer envisioned but it worked for many people.
-- With the pad removed from the inside of the Pack n Play, pull up on the red handle so as to loosen the legs;
--
Next, you will find there is a big button in the middle of each of the
long sides of the Pack n Play. Start with either long side. You will
have to press very hard on either side of that button; I found it
helpful to use both hands, one pressing on the outside of the playpen,
the other hand pressing on the inside of the playpen. Pressing these
together will loosen the long support arm at the open top of the Pack n
Play.
-- Do the same for the opposite long side.
-- You will also do the same, one button, one side at a time, for each of the two short sides of the Pack n Play.
-- Now pull up on the red handle in the middle, and guide the four corners so they meet and close.
-- Cover.
I
found the buttons may not have fully allowed the support arms to
collapse, thus blocking the Pack n Play from folding down completely.
If so, try pressing the button again (both the outside and the inside
at the same time).
The "trick" with the collapsing the foundations playpen is to step on the middle ring while pulling up on the "quick release latch in the middle of the long sides first, then the short sides. Works every time!
My wife and I have the same model for visits by our granddaughter. She
was having the same trouble as were you and, like you, we did not have
instructions.
I'm happy to share with you what I found to close the model up for storage. It may not be the same as what the manufacturer envisioned but it worked for us.
-- With the pad removed from the inside of the Pack n Play, pull up on the red handle so as to loosen the legs;
--
Next, you will find there is a big button in the middle of each of the
long sides of the Pack n Play. Start with either long side. You will
have to press very hard on either side of that button; I found it
helpful to use both hands, one pressing on the outside of the playpen,
the other hand pressing on the inside of the playpen. Pressing these
together will loosen the long support arm at the open top of the Pack n
Play.
-- Do the same for the opposite long side.
-- You will also do the same, one button, one side at a time, for each of the two short sides of the Pack n Play.
-- Now pull up on the red handle in the middle, and guide the four corners so they meet and close.
-- Cover.
I
found the buttons may not have fully allowed the support arms to
collapse, thus blocking the Pack n Play from folding down completely.
If so, try pressing the button again (both the outside and the inside
at the same time).
By the way, I've found it to be an exercise in frustration in trying to obtain an instruction manual from the manufacturer. I'm very disapopinted with this purchase and in particular this company.
hey guys, wat you have to do is keep the middle of the playpen up, the very middle thenyou lift up all the sides until they click...once all 4 sides have locked you press the middle of the play pen down and put the mat on top :) hope this helps
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