SOURCE: Error A000000B enabling scanner. Scanner support has been disable
Looks like laser head does not work and cannot be recognizied by scanner.
SOURCE: I am getting this error on my mc9090 scanner:
In most cases you find that the flex that connects the cpu and the scan engine is faulty or out of alignment. Try to cold boot the device or if it's out of warranty you can open it and realign the flex. Other than that you have to send it for repairs.
It's usually a scan engine problem but as you've already replaced it it could be ribbon cable or CPU board connector problem
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