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My cf3102 doesn't recognize the Fiery scan software any longer. The copier boots up and the Fiery icon no longer appears on the screen. I tried rebooting the Fiery, etc. Any suggestions?
the reason for this is simple. It is more than likely that the fiery hard drive has failed!! First check the connections from the fiery to the copier just to be safe. IF THEY ARE GOOD. Its dealer Time!
the fiery harddrive is a standard Laptop HArddrive. changing it is fairly easy. That's the easy bit. Specialist software is then required to reload the fierys control software back on. AND EVEN WITH THE RIGHT STUFF ITS STILL HARD. You may get lucky by removing harddrive and putting it in a freezer for approx 30mins. then refit it. IT DOES WORK,but rarely lasts
the reason for this is simple. It is more than likely that the fiery hard drive has failed!! First check the connections from the fiery to the copier just to be safe. IF THEY ARE GOOD. Its dealer Time!
the fiery harddrive is a standard Laptop HArddrive. changing it is fairly easy. That's the easy bit. Specialist software is then required to reload the fierys control software back on. AND EVEN WITH THE RIGHT STUFF ITS STILL HARD. You may get lucky by removing harddrive and putting it in a freezer for approx 30mins. then refit it. IT DOES WORK,but rarely lasts
i reload the software, and it boot correctly, if you have this issue , reload the operating syste and it will work!!i reload the software, and it boot correctly, if you have this issue , reload the operating syste and it will work!!
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erm your best bet is to find where you installed the scan software and find the icon there. Once you fond it create a shortcut to that icon on the desktop.
If you press the Fiery button on the copier does the copier display the Fiery logo and the menu. If yes you are just missing the Fiery software for the workstation (called Command Workstation I believe). If no you will need a service call to possibly reload system software.
You should be able to plug a monitor into the fiery. Do that and turn off the machine and fiery. Then power up and watch the monitor and see where it hangs. If it doesn't boot up you may have to get a Xerox technician in to restore/ugrade the system software for the fiery.
The copier itself doesnt have a hard drive. Since you are talking about Fiery I assume you mean the colorpass RIP attached to the copier. A CD with the software on it actually came with the RIP but it was probably swiped by the dealer. In any case it needs a SCSI CDROM in order to load it. But all is not lost. The hard drive actually keeps a backup of the software on the hard drive itself. Kinda like a system restore partition on some computers. When you switch it on hold down the top right button until the diagnostics pass. then press "restore backup". this will take quite some time. Once it is done you will have to go back into setup mode and re-enter all the network settings. Dont forget the default paper size.
the reason for this is simple. It is more than likely that the fiery hard drive has failed!! First check the connections from the fiery to the copier just to be safe. IF THEY ARE GOOD. Its dealer Time!
the fiery harddrive is a standard Laptop HArddrive. changing it is fairly easy. That's the easy bit. Specialist software is then required to reload the fierys control software back on. AND EVEN WITH THE RIGHT STUFF ITS STILL HARD. You may get lucky by removing harddrive and putting it in a freezer for approx 30mins. then refit it. IT DOES WORK,but rarely lasts
i reload the software, and it boot correctly, if you have this issue , reload the operating syste and it will work!!
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