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I would bet that the problem lies in what you said about the pad. It needs to be well-soaked for the evaporative effect of the unit to do its job.
You give no model, but if you disassemble the unit (only the top panel) at the water distribution tube and expose it you can see what's going on. Water flow will be minimal.
The tube disconnects from the water supply tube at one end.
Disconnect it and, carefully since it's plastic, clear debris out of the distributor.
If it's like mine, it will have a fair amount of scale built-up in it. Once clear, re-assemble and start the unit.
It seems like your pad needs replacing if you have a build up of algae
There is no way to wash out the pad properly without destroying it
You have to be careful with cleaners as you will be breathing the residue later
Hi and welcome to FixYa. The principle of operation of an evaporative cooler is to provide cooler air via evaporation. The evaporation process is achieved by water being pumped over very porous pads with air is drawn through the pads. Most all evaporative coolers unless connected with a centralized heat / cool system only have an on / off & cool function. "On" is fan only (air circulation while using outside air being drawn into the home) and "cool" turns on the pump to pump water over the pads for evaporative cooling. Hopefully I did not confuse you with my answer.
Yes, it does require you to pour water into it from the back opening (where the aspen pad is located). I have one myself it works well on days up to 35degrees, the other temperatures higher it just acts as a spot cooler.
I don't know exactly what you mean by getting water on the dry side of the compartment. In any event, as you will see, there are very few sites that are dedicated to the maintenance and repair of evaporative coolers--you, in fact, submitted this problem of yours under the Air Conditioner section because there is no Evaporative Cooler section.
Having said this, I offer you two things: 1) a site that has a section dedicated to evaporative coolers, which took me a long time to find for my own problems:
This is just a slight possibility.
You may have inadequate exhaust. Open more windows or doors. For every 1,000 CFM of air delivery 2 sq. ft. of unrestricted air relief is required. Check the water distribution system for insufficient water to the pads. Check the pads to ensure they are not clogged and clean if needed.
If there is strong air flow blowing into the house the sq. cage should be OK. Possibly you need to replace the pads and make sure that the pump is not clogged and is distributing enough water to keep the pads wet.
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