Try to do another master reset that might fix it to do this without seeing anything on the screen (blind) follow these instructions step by step: C=center button R=red/cancel button U=up button
1.press R twice to be sure you are at the main screen
2.press C this should bring you to the main menu
3.press 8 this should bring you to settings
4.press 5 this should bring you to initial setup
5.press U twice this should bring you to the master reset option
6.press C this should select it
7.now enter your 6 digit security code
8.press C twice
That "Should" do a master reset
Here is the link for the manual; on page 77 it give you a number for support at Motorola
http://www.motorola.com/mdirect/manuals/SLVR_9499A20O.pdf
SOURCE: master reset problem
You should have backed up the phone before making changes. If so, re-load the backup.
Also you can find a lot of help with this issue HERE.
Hope that helps...
Geno
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