E7 fault SCREEN IS SHOWING E7 FAULT.TRIED TURNING OF MACHINE AND RESTARTING WITH NO CHANGE. TREADMILL IS AT FULL ELEVATION AND CONTINUES TO SPIN LIFTING SCREW IN A CLOCKWISE DIRECTION WHICH HAS REMOVED IT FROM THE FEMALE END.

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Hello, E7 error means:
- Elevation Motor Elevation Motor out of
Range
Replace Elevation Motor
- Display Doesn't Lit Up
On/Off switch Check if unit is turned on
Insufficient Power Source Plug unit in a dedicated
120V, 20Amp Outlet
Line Cord Damaged Replace Line Cord
Fuse Check Fuse on MCB
Here is website with users manual and troubleshooting>
H http://www.treadmillfactory.ca/support/635-640.pdf

see this error has 2 alternatives. proceed according. God bless you
E7- 1) Alternative Elevation Motor
1)Cause: Elevation Motor not moving Solution:Check Elevation Motor connection
2)Cause: Elevation Elevation Motor screw binding Solution: Clean screw and lubricate
3)Cause: Elevation Motor Motor out of Range Solution: Check motor out of elevation
4)Cause: E-Motor Potentiometer: Solution: Replace Elevation Motor
2)Alternative:
Display Doesn't Light Up: a)Cause: On/Off switch Solution: Test unit is turned on b)Cause: Insufficient Power Source Solution: Plug dedicated120V, 20Amp Outlet
c) Cause: Line Cord Damaged Solution: Replace Line Cord
d)Cause: Fuse Solution: Check Fuse on MCB

please test the 2 alternatives for error 7. God bless you
see the diagram attached.

ERROR CODE # 7

E7- 1) Alternative Elevation Motor

1)Cause: Elevation Motor not moving Solution:Check Elevation Motor connection

2)Cause: Elevation Elevation Motor screw binding Solution: Clean screw and lubricate

3)Cause: Elevation Motor Motor out of Range Solution: Check motor out of elevation

4)Cause: E-Motor Potentiometer: Solution: Replace Elevation Motor

2)Alternative:

Display Doesn't Light Up: a)Cause: On/Off switch Solution: Test unit is turned on b)Cause: Insufficient Power Source Solution: Plug dedicated120V, 20Amp Outlet

c) Cause: Line Cord Damaged Solution: Replace Line Cord

d)Cause: Fuse Solution: Check Fuse on MCB

see the next steps and fix it. God bless you

ERROR CODE # 7

E7- 1) Alternative Elevation Motor

1)Cause: Elevation Motor not moving Solution:Check Elevation Motor connection

2)Cause: Elevation Elevation Motor screw binding Solution: Clean screw and lubricate

3)Cause: Elevation Motor Motor out of Range Solution: Check motor out of elevation

4)Cause: E-Motor Potentiometer: Solution: Replace Elevation Motor

2)Alternative:

Display Doesn't Light Up: a)Cause: On/Off switch Solution: Test unit is turned on b)Cause: Insufficient Power Source Solution: Plug dedicated120V, 20Amp Outlet

c) Cause: Line Cord Damaged Solution: Replace Line Cord

d)Cause: Fuse Solution: Check Fuse on MCB

see the following indications and fix it. God bless you

ERROR CODE # 7

E7- 1) Alternative Elevation Motor

1)Cause: Elevation Motor not moving Solution:Check Elevation Motor connection

2)Cause: Elevation Elevation Motor screw binding Solution: Clean screw and lubricate

3)Cause: Elevation Motor Motor out of Range Solution: Check motor out of elevation

4)Cause: E-Motor Potentiometer: Solution: Replace Elevation Motor

2)Alternative:

Display Doesn't Light Up: a)Cause: On/Off switch Solution: Test unit is turned on b)Cause: Insufficient Power Source Solution: Plug dedicated120V, 20Amp Outlet

c) Cause: Line Cord Damaged Solution: Replace Line Cord

d)Cause: Fuse Solution: Check Fuse on MCB

please follow the steps and fix it. God bless you

E7- 1) Alternative Elevation Motor

1)Cause: Elevation Motor not moving Solution:Check Elevation Motor connection

2)Cause: Elevation Elevation Motor screw binding Solution: Clean screw and lubricate

3)Cause: Elevation Motor Motor out of Range Solution: Check motor out of elevation

4)Cause: E-Motor Potentiometer: Solution: Replace Elevation Motor

2)Alternative:

Display Doesn't Light Up: a)Cause: On/Off switch Solution: Test unit is turned on b)Cause: Insufficient Power Source Solution: Plug dedicated120V, 20Amp Outlet

c) Cause: Line Cord Damaged Solution: Replace Line Cord

d)Cause: Fuse Solution: Check Fuse on MCB

To fix the error you have to put the safety key in start it it and wait for it to say E7. Now press stop and incline( up) together and hold for 20 seconds. Your treadmill will start to incline up. Take out your safety key. You just restarted your treadmill and can now put the safety key back and your problem will be fixed.

Hello, sorry to say it sounds like you may have to get a replacement elevation motor. The error message "E7" corresponds to the elevation motor being "out of range" as the manufacturer puts it!

What I would do is plug it back in and turn it on again. DO NOT GET BACK ONTO IT. Run it for a while and try to get the elevation back down to 0. If the elevation motor will not move then you definately need a replacement.

Bottom line is that you might be able to continue using it without the motor, but only on zero elevation. To be on the safe side, get a new motor.

Sorrry couldn't help further

Jim

Phil, I have had the same problem today.
did you solved the problem already?