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try changing kegs sounds like the tube in the keg is broken the keg has a tube that runs to the bottom of the keg inside and u push air into the keg to push beer thru that tube and into a cool glass and down to ur gulletbut it sounds like u have a defective keg or an empty keg
You would need to be a certified refrigeration technician to even buy R-12, since it is a CRC refrigerant. The kegerator probably doesn't have service ports so you would either have to braze a low-side port in or use a piercing valve, and fix wherever the refrigerant leaked out from. Basically, by the time you pay a refrigeration tech to do all this, it isn't worth it and you would be better off buying a new one
It can take a very long time to get a keg of beer down in temperature. The heat transfer from a keg is slow due to the lack of air circulation inside the keg. You should also check your condenser coils, make sure they are clean. Door gasket should also be in good repair. Hope this helps.
first send it to me with a full keg so i can check it out what make and model is it and how are you pressuring have you checked the pressure gauge to see what happens when you open the tap
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