Recent bathroom renovation. New shower with rain head plus a hand held shower on a bar for when I don't want to get my hair wet. The problem is that the diverter doesn't work! When I turn it, water comes out of the hand held just finf BUT the rain head never shuts off! Contractor just shakes his head and says this has never happened before. I want to be able to use the hand held when I don't want to get my hair wet or for cleaning. There must be some way to make this right.
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