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Posted on Mar 26, 2017
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Stripped gear noise occurs in carpet mode, not bare floor mode

We also smell hot rubber odor when trying use vacuum on carpet. So we immediately turn it off. We checked the belt and it looks find and does not seem to be rubbing or wearing. We also keep the beater bar clean. It runs fine in bar floor mode over tile floors. It has become very difficult to push across our short shag. We do not even try to run it on our long shag. We empty the tank after each use and sometimes in the middle of vacuuming. Since we do have a central vacuum system, we now use it for our carpets, and use the Dyson for the bare floors. But we would rather go back to using the Dyson for the short shags if possible. It is only 2 years old and was easy to run prior to this problem. Please help

1 Answer

Joseph Coppeto

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  • Posted on Mar 26, 2017
Joseph Coppeto
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Joined: Jul 22, 2010
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Maybe the level to carpet is too low or there is more then one belt and one is broke?

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jun 08, 2008

SOURCE: Dyson suddenly hard to push on carpet

If the brushes are turning, you may need to clean the brush of any hair or anything else that has collected on the brush. If you have been cleaning it regularly,

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Anonymous

  • 3 Answers
  • Posted on Mar 07, 2009

SOURCE: DC14 Dyson vacuum, not vacuuming carpets, beater

possible bad roller or bad clutch assy

Anonymous

  • 1 Answer
  • Posted on Aug 23, 2009

SOURCE: ratchet noise, beater will not turn, belt not

Ok, so I had the same ratching noise and took the advice of many sites directing me to clean the brush. But like most I cleaned the brush and the noise continues and the brush does not spin. Reluctant to take it to get serviced I dug a little deeper and now it works just fine. This is what you need to do as removing any hair from just the brush part will not be enough.
Remove the entire brush bar from the bottom of the Dyson, this means pulling the bar out of the drive belt. This is not to difficult just use a little muscle as the belt will stretch. Once the bar is out grasp hold of the two plastic end caps on the brush bar which the brush bar actual spins in. These two caps are connected by a slim metal rod which runs through the brush bar. Place one hand on each side and begin to twist and pull until one of the caps comes off. Once the cap is off of the one side you can pull the other cap from the other side through the brush bar as this cap will be the one attached to the slim bar I mentioned above. If like mine you will see a ton of hair wrapped around these caps and inside the ends of the brush bar. Clean them out as best as possible.
After you clean it out, run the cap with the rod back through the brush bar, attach the other cap and twist and push together. Make sure the caps lineup which each other just like they were when you pulled it out. You'll notice how much more freely the brush bar spins between the two caps then before you cleaned it. Now, pull on the drive belt and feed the brush bar back through and attach as it was to begin with. This did the trick for me.

dave taylor

  • 78 Answers
  • Posted on Oct 30, 2009

SOURCE: How do I stop that annoying ratchet noise?

its your clutch tht has failed you will need to change it if you need to see how its done then log on to youtube and search for fit dyson clutch its all on there hope tht helps 

Anonymous

  • 33 Answers
  • Posted on Jan 26, 2010

SOURCE: My DC07 dyson animal has no suction when i put it

If you've tried everything else and still just don't have suction, try this:

http://www.ehow.com/how_5870417_modify-dyson-prefilter-suction.html

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How do I stop that annoying ratchet noise?

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