HP Officejet J5780 All-In-One InkJet Printer Logo
Posted on Apr 15, 2010
Answered by a Fixya Expert

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My hp officejet 5780 will not scan can you help me?

1 Answer

Dr Tony

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  • Expert 142 Answers
  • Posted on Apr 15, 2010
Dr Tony
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Joined: Apr 05, 2010
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* What happens when you scan?

* Are you receiving any error messages?

* Are you able to make stand alone copies from unit?

* Does the unit scan from HP Solution Center software?

* Does the unit scan from the front panel of the unit?

Please get back to us with the above information:

:) Dr Tony

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Impossible to set language as English for install HP Officejet 5780. Help!! I bought the printer in Italy, where I live, but want the defaujl language to be English. Install online only installs Italian....

Did you mean the HP Officejet J5780 All-in-One Printer ? Was not able to find anything for a 5780.

Drivers and software for the J5780 and your operating system in English can be downloaded here.

You should be able to use the information from HP sites that is available in English to set up your printer. Suggest you use the Setup Poster for guidance.

Trust this is helpful. Please vote.



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Have you tried cleaning the document feeders Scan Glass? (small glass under doc feeder ~ 1" by 9") Most times there is dirt spot on this glass, causing a shadow on scans and copies.
Try copying from the large glass by lifting doc feeder / platen cover and manually placing original. If no line copying or scanning manually from large glass, then small scan glass is deffenitely the culprit. Hope this helps.
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Black vertical line in scans and copies when fed through top document feeder.

clean your scan glass (thin strip of glass running from front to back, underneath document feeder) with a soft cloth and alcohol.
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How do you remove Pop-Up Messages on HP Officejet 5780?

hi

let me know if you are getting the popup message on the computer on the printer display
to get rid of the popup message onthe LCD of the printer,try a partial reset by unplugging the power cord and pressing # and 3 and then replugging the cable
if you are getting this popup related with printer on the pc itself,let me know what message is it so that i can assist you better


thanks & regards
Amit
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I AM TRYING TO SCAN TO THE COMPUTER BUT I CAN'T THIS IS MY FIRST TIME THAT I USE THE SCANNER AND I DON'T HAVE THE MANUAL, COULD YOU PLEASE HELP ME

You need to have "Scan" on your printer.
Insert what you want scanned where you would photo-copy and push "scan". Follow your prompts on screen.
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How do I insert printer cartridge

Just push them in horizontally ie. completely straight. You have to push pretty hard - just make sure you don't overdo it - until they go no further.
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HP OFFICEJET J5740

Hi,
you probably don,t have the correct or all of the drivers installed.
The second possibility, is the software scanning program.
You could try 1 called paperport.
Hope this helps Mike@Compurepair.
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