What i ended up doing since i didnt have cardstock i used cardboard from a box. I pused it in the printer then i pulled it out and keep on doing that about 6 times. So i pulled it out the cardboard and there i saw the problem a piece of tape got stuck on the rollers. wow who would of guesed
Your unit will need to be disassembled but with the proper disassembly instructions you may have further complications.
I suggest you contact the technical support for your device.
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PINEWORKS,
Thank you so much! I found your helpful advise during my search. I followed your instructions exactly and now the new rule of the house is "NO more snacking at the computer!!" Thank you again. I've tried for 2 days to figure out what exactly the paper jam could be.
pineworks
Rank: Guru Expert
Rating: 87%, 1403 votes
Hello there
You may not see a paper jam.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.
And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
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