Starter cord pulled out of the housing, it appears it was not secured at the factory to the machine. how do i disassemble the machine to reconnect the starter cord? please provide diagram.
If it's new take it back should have a one year warrenty on it if yo can't get it done for free get back to me so I can help you you may have a damaged windind head.
Its poorly designed. I took mine apart and put the cord back in. There is a screw with a star washer that holds the cord from coming out. If you pull to the end of the cord and too hard it will come right out. I secured mine with a knot so this cant happen. Also the retract springs are weak and if the plastic fan assembly has any friction at all the cord wont retract. To fix that I replaced the nut and lockwasher with a locknut so that I dont have to lock it down as tight and still dont have to worry about the nut coming off. Works great now and retracts better than ever!
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