Samsung YP-K3JAB MP3 Player Logo
Posted on Mar 19, 2008

Cannot Install Samsung MP3 Player YP - K3 on my laptop

It says:

there was a problem installing his hardware:
MTP Device
An error occured during the installation of this device
The specified service does not exist as an installed service

I have done everything from trying to re-install the CD provided

Can you help

p.s. Can't charge the battery

  • 1 more comment 
  • stevenoakes May 21, 2008

    i lost my cd and need to re download it but cant find it any where?

  • yoooo123 May 31, 2008

    i cant install my yp-k3

  • herdktr Sep 22, 2008

    same problem... can't install my YP-K3.. Windows can't find drivers for this MTP device ;(
    I m on Windows XP SP3 32 bits.. all system updates and Windows Media 11


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1 Answer

OneDream

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  • Contributor 26 Answers
  • Posted on May 01, 2008
OneDream
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Joined: Apr 30, 2008
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Hmm, I read around and a few people tried to plugin the USB from the back of the computer and not the front some said it work, some said nothing.

  • OneDream
    OneDream Sep 29, 2008

    Go to Control Panel > Printers and Other Hardware
    > Add a hardware at the left menu. Follow the instructions and it
    should fix itself. You might also need the mp3 plugged into the USB
    while doing this.


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tip

How to make computer identify your device

I had a problem with my YP-K3 when i lost the installation cd as my computer no longer identified the device when i plugged it in, to solve this (on windows XP) go to
1: control panel
2:add hardware
3:connect your hardware device and click "yes i have connected the hardware"
4:scroll down and select install new hardware device
5:select install hardware that i manually select from a list
6:scroll down to windows portable devices
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this should make it so your mp3 player is now recognised by the computer
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MP3 DEVICE

DO you have media player 10 or 11 installed?
Not finding what you are looking for?

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