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Anonymous Posted on Apr 13, 2010

I have a water softner and when it is in service i lose pressure in my house. when it is not in service the water pressure is fine. what could be the problem and how can i fix this problem????

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  • Anonymous Apr 13, 2010

    we have had this water softner for three years now and it is just starting to do this?

  • Anonymous Apr 13, 2010

    can you tell me where the filter is located would I have to take the whole head off??

  • Anonymous Apr 14, 2010

    let me explain better : the system has a softner and a purifier, I never had a problem with water pressure with it in service(meaning filtering the water)or not in service.About a month ago I noticed the water pressure dropped dramatically.I had to switch it to bypass mode(not in service). The plumbing is 3/4 pvc coming from the city line to the softner and filteration, bypass valve was installed right at the top of the system and then continues into the house plumbing. Do I have to change the head on the system? do I have to get a softner cleaner?What do you think I need to do?I am handy and can do this stuff just need an opinion which step to take. thank you for your time....

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  • Posted on Apr 13, 2010
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To try and answer your question I will assume firstly that 'in service' means in normal operating mode - not in re-generation.

All water softeners have a limited throughput of water. In other words the volume of water that can pass through the system and be softened in the process is limited by the size of the vessel. If water passes through at too fast a rate then there would not be sufficient time for the water to undergo the ion exchange process that softens the water. Therefore the softener constricts the flow to a level which provides satisfactory operation.

If your plumbing system is taking water directly through the softener then the pressure will be limited by the maximum throughput of the softener. The only way to solve this is to install a higher capacity softener or, as is common in the UK, to feed a cold water storage tank from the softener so that pressure is not affected.

If you mean that 'in service' is when the device is re-generating, then the problem is a different one. When the device re-generates, it switches the water flow to bypass the softener within the unit. Therefore the pressure should not be affected unless the bypass is partially constricted. This bypass valve is an integral part of the softener valve assembly, so this would have to be checked by a competent service engineer.

If you can provide additional information by posting a comment I will do my best to help further. If you do so please identify the brand and model of your softener and try to describe how it is plumbed in to your supply.

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Check the hardness level when the softener is in use. If it's more than 1 gpg, then the cation exchange media is exhausted. Replace the media with 10% crosslinked ion exchange resin and the softener should work like new.

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  • Posted on Apr 14, 2010
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Ok, this is caused by a blockage, in the water softener fixture. This needs to be cleared out.
http://www.wwdmag.com/Focus-On-Troubleshooting-Water-Softeners-article3844
http://www.buzzle.com/articles/water-softener-troubleshooting.html
Those sites should help you sort it out.

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  • Posted on Apr 13, 2010
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Hi.

When you install a water filtration system like your water softener, some loss of pressure is normal. Water has to pass through the filter, and this causes a little reduction in water pressure.
If the pressure loss is big, then either some of the hoses in the water filtration system is obstructed, or the water filter must be replaced.

Ensure that no hose is blocked or kinked, check the pressure out from the water softener, check the filter.

  • Ginko
    Ginko Apr 13, 2010

    Limescale and impurity in time accumulate in the filtration system and can reduce pressure.

    The system must be checked as stated in my previous comment.


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