Trying to copy a double sided document to cardstock. When I change paper to cardstock the double sided option disappears...
This is normal. The cardstock is fed from the manual feed or bypass tray and when selected the duplex option goes away. Many manufacturers do this....meaning they do not allow duplexing from the bypass tray. For the same reason they do limit automatic duplexing to standard or near standard papers. Cardstock is specifically excluded from duplexing obviously due to it's thick nature and when duplexing the paper has to be turned over and go thru paper paths that are not suitable for thick paper. If you must make a 2 sided copy using cardstock you will have to run the sheet thru the machine 2 times, also known as manual duplex.
Hope this helps.
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