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Posted on Apr 12, 2010
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My computer locked up after I attempted to install a Virus Protection software from the Internet. Now my computer boots up to this programs auto scan system and will not allow me to delete it or use my Task Manager. What can I do?

2 Answers

Tony Groves

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  • Master 344 Answers
  • Posted on Apr 12, 2010
Tony Groves
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I would say you have installed rogue antivirus software,
http://www.microsoft.com/security/antivirus/rogue.aspx
Try doing a system restore to get rid of it and install something like AVG or Microsoft Security Essentials both free AV programs

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  • Master 838 Answers
  • Posted on Apr 12, 2010
Anonymous
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Simplest way is to format or re-install the Windows again... Your PC is fully infected by virus....

Anyway try to restart the PC in safemode with networking prompt and try again.

For more assistance please stay connected with us.


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0helpful
2answers

Internet Explorer 9 keeps on closing and says it will find a solution. Has not found anything in one hour. What is up??

here are some suggestions of what the problem might be
you may have a virus on your computer
you may need to do some update for IE9
do you have virus protection?
do you have a malware program for viruses?like trojans
do you have windows xp?

A good free virus protection is AVG
http://free.avg.com/us-en/free-antivirus-download

just click on the one that is free


for a malware I suggest MALWARE ANTI MALWARE

http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

as for windows xp you'll have to ungrade to windows 7 or 8
tip

How to remove a virus - free virus protection/removal software

<span>How to Remove a Virus With Software Recommendations</span><br /><br />In this tech article I will go over methods to protect and remove viruses from your computer. Viruses can cripple a computer and steal your personal information. You should protect your computer at all times and learn what and what not to do on the internet. <br /><br /><span>Free Virus Protection Tools</span><br />The following programs are free and highly recommended. <br /><br /><a href="http://www.safer-networking.org/en/index.html">Spybot Search and Destroy </a>- This tool will scan and clean your computer from spyware. It will also run actively in the background to protect against infection. <br /><br /><a href="http://www.malwarebytes.org/">MalwareBytes </a>- You can use MalwareBytes to remove all forms of viruses from your computer but it cost extra to have the real time protection. Nonetheless, a very good tool and free to use. <br /><br /><a href="http://www.avg.com/us-en/free-antivirus-download">AVG Anti-Virus</a> - The basic software is free and provides protection against viruses and spyware. It also has link scanning which can come in handy. <br /><br />It is important to keep these software utilities up to date with the latest virus definitions needed to protect and clean your computer. <br /><br /><br /><span>Removing Viruses</span><br /><br />-If by some chance you are already infected or the programs happen to let your computer get infected(not likely) then you need to take certain steps in order to completely remove the virus. If you have <span style="font-weight: bold;">System Restore</span> active in Microsoft Windows, you can restore the computer to a state before the infection. Afterwards, do complete scans of the computer using the programs above.<br /><br />-Malware will stop anti virus programs from running, and other basic computer functions needed to remove viruses like Task Manager and System Restore. If you are at a point of infection where you can't use any of your basic computer functions. You will need to boot the computer into Safe Mode without Networking(no internet). Once you boot into safe mode, run system restore or your virus removal programs. <br /><br />-You can boot into safe mode by continually pressing F8 as the computer is booting up. Then choose the Safe Mode option. <br /><br />-Be careful when using Facebook. There is a new trick going around to spread nasty viruses. Basically, the facebook app pretends to show you who your top friends are. There are no programs that can do this so if you see anything like this come your way, do not click it. Also, do not login to any facebook login except at the main facebook site. If you click on a link in facebook it may take you to a fake login page so be wary.<br /><br />-Be careful when clicking attachments in emails. Only open attachments from people you trust. Be sure to scan the attachments before you actually run/open them on your computer.<br /><br />-Be careful when downloading programs from websites you are not familiar with.<br /><br />-Make sure to keep Microsoft Windows up to date. New viruses and exploits are created monthly and Windows updates is a first line of defense.<br /><br />With these tools and tips, you should now be better protected against virus infection. I hope this article was informative. Be sure to check out my other tech articles by clicking on my profile name and then click Tips inside of my profile. <br /><br />Regards,<br />G33k<br /><br /><br /><br /><br /><br /><br /><br /><span>Keywords</span><br style="font-weight: bold;" /><span style="font-weight: bold;">How to remove a Virus, how to remove virus, remove a virus, how to remove a computer virus, how to remove malware, remove virus, removing viruses, Trojan remover, free virus removal, free virus software, free virus removal software, free virus removal tools, free virus tools, virus protection</span>
on Jun 22, 2011 • Computers & Internet
tip

How Kaspersky Antivirus Works

<p>Kaspersky Anti-Virus features include real-time protection, detection and removal of viruses, Trojans, worms, spyware, adware, keyloggers malicious tools and auto-diallers, as well as detection and removal of rootkits. It also includes instantaneous automatic updates via the "Kaspersky Security Network" service. Windows users may download an Anti-Virus Rescue Disk that scans the host computer during booting inside an isolated Linux environment. In addition, Kaspersky Anti-Virus prevents itself from being disabled by malware without user permission via password access prompts upon disabling protection elements and changing internal settings. It also scans incoming instant messenger traffic, automatically disables links to known malware hosting sites while using Internet Explorer or Firefox and includes free Technical Support and free product upgrades within paid-subscription periods. Kaspersky Lab currently offers 1 year, 2 year and 3 year subscriptions.<br /> <p> <br> <p>Kaspersky Anti-Virus 2011 offers a number of new and improved features together with unique protection technologies to address the latest online threats, keeping your PC running smoothly and customize protection according to your activities, like advanced anti-malware technologies that allows installation on infected pcs, heuristics-based analysis monitors, that restricts and blocks suspicious program behaviour, and easy-access Desktop gadget for quick access to program features and settings whenever you need them.<br> <p> <br> <p>Kaspersky anti-virus also include some features like, real time protection against viruses and malware, scanning of web-sites and e-mails for malicious code, protection for your digital identity and vulnerability scan and treatment advice, and some basic features like zero-day attacks and unknown threats, botnets and various illegal methods of hijacking your pc and provide protection from rootkits, bootkits and other complex threats.
on Mar 17, 2011 • Computers & Internet
0helpful
1answer

I keep getting my computer locked up and the message I am getting is: Norton Antiviris is performing a background task: Full system scan in progress! But it locks my computer up for hours?

scan your computer with malwarebytes, then restart and scan with spybot search and destroy.

SPEAKING WITH MY EXPERIENCE: Either try Security Essentials from Microsoft OR Avast. There’s free software out there to try.

Helpful Free Software below Read On.

FREE SPYWARE
Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

HERE ARE SOME LINKS, THAT WOULD BE BETTER:

Avira AntiVir
http://www.free-av.com/

NEW *****Somthing new FROM MICROSOFT.*** 2009 ---Security Essentials
http://www.microsoft.com

Pop up Blocker ** free******
www.panicware.com


*****Spybot - Search & Destroy 1.5.2 ****
FREE SPYWARE
http://www.download.com/Spybot-Search-De…

****Avast ***FREE ANTI VIRUS PROGRAM
http://www.avast.com/eng/home-registrati…

****AVG ****FREE SPYWARE PROGRAM
http://www.free.avg.com

**Ccleaner*** FREE
http://www.download.com/3120-20_4.html?q…

***Malware**** FREE
http://www.malwarebytes.org/.

$ *** KASPERSKY ***
http://www.kaspersky.com

There are alot of $ anti-virus and Internet security programs out there,

ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 ,

I feel that is the best for your money.

REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!

Good Luck. If you think this is good information, , please rate me.
Thanks :0)



1helpful
2answers

I install symantec antivirus but its disable auto protect in tray show icon red round

You got a virus that designed to disable Norton. Do yourself a favour, uninstall Norton. Here a link to an excellent free piece of software for home users. Download it, install it, update it, schedule a boot-time scan, you wil be amazed by just how much it finds & it wont slow your system by being too labour intensive like symantec. http://www.avast.com/
tip

WEB based virus scanning

If you have been infected with a virus and you do not have a virus scanning program installed on your computer or laptop, you can try removing the virus using a WEB based virus program provided you can still access the Internet.
Once your have suceeded in removing the virus, I suggest you install a virus program. There are freeware virus programs on the Internet such as AVG, but generally a commerical verson offers better protection.

Try these WEB-based Virus Scan
Trend Micro HouseCall
http://housecall.trendmicro.com
Symantec - Norton Security Scan
http://security.symantec.com
Malware file download
http://www.malwarebytes.org/mbam.php
on Aug 30, 2010 • Computers & Internet
2helpful
2answers

Program will not update virus files; cannot exit program, cannot uninstall

You may have got a virus on your computer that has disabled the virus program. Trend Micro is a good program and I use it but no virus scanner is 100% safe even if you keep it updated often. You may have installed a program that has disabled it. First shut off windows restore in the control panel. Then re-boot the computer and press F5 when the computer is booting up and this will bring up a menu. Then boot windows into safe mode with networking. Then see if Trend will update virus files and run a complete scan. If it can't the go to www.trendmicro.com and use their housecall program to do a complete virus scan on the computer. If no virus is found then you will need to try to find the program that caused Trend to stop working and remove it. Do you have more than one virus scanner installed like spysweeper. If you do then you will need to un-install that program. Then reboot computer and try to re-install trend.
0helpful
2answers

Trend micro slowing my computer down

Hi,
Unistall the software in safe mode and try to install it again.
Thanks!!! PREM
0helpful
1answer

I have virus scan running but cannot fully download the updated Internet Security Suite although I have already subscribed to this,although this was not necessary because I already pay to Mcafee Virus...

You might have a program(s) that are conflicting with your virus protection or have a virus already! In my experience with virus stuff, I would consider reformatting. Doing a clean install of the computer and uninstalling ALL virus protection that might be stuck in it with the factory settings and then finally installing the one that you want.
And if you want my advice for which is a great virus protection program- I'd suggest Avast. It's free and incredible with protection, plus it's not a resource hog and will free some up for you so you can run your computer faster.
But I'm not an expert so if anyone else may have a better solution- go for it. :D
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