Hi,i think you don't have an active internet profile in the internet settings on your phone or your sim is not activated with the internet activities by your wireless carrier, here is the solution; 1,Contact your wireless carrier to activate the internet activities on your sim card, 2.Afterwards request for the internet settings and the internet settings will be sent to you, 3.When you receive the settings,ensure you save it in your internet account. Your problem is solved. Thanks and take care
Testimonial: "Not sure if it will work. My local provider has told me it's something that is set up in the phone as the default settings being still AT&T. "
Hi,if the default browser is set to at&t,it might be a bit difficult but there is a final solution that can help you,
contact a phone engineer in you area to help you flash the entire phone memory,this restores the initial factory settings of the phone and ought to delete the at&t default browser,
Afterwards you can contact your service provider to add their internet settings.
NOTE;you have to back-up the data on your phone on your PC before the flashing process,because you'll loose all the data on your phone after the flashing process
Good luck
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Thanks - not sure if that will work or not. My local provider told me it had something to do with the phone's settings being set to AT&Ts default and that they couldn't change them or add their own to them.
I'll definitely try that. Thanks somuch and I'll post on here to let everyone know if it works or not!
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