Phone Problem. I cannot take my panisonic kx-t7130 off of FWD/DND. If I plug it into another jack it works fine. I also have another jack that no matter what phone I plug in the phone works but will not ring?

Hi, What you can try is check the plug connection. If they are bent or broken. Replace the cable to and from the phone. If that is OK then you know the phone is the problem. Take it to be repaired.

What happens when you dial 165 on the intercom? If you get voice mail, then try dialing 7104 165 # on the intercom. That sets CF-No Ans to voice mail for your set and the FWD/DND button should light solid (or not, it's a program option) or flash. If you dial 7101 it should turn on Do Not Disturb (7100 cancels). In DND, the FWD light should flash.

Once you have set these two conditions up, the FWD/DND button has 3 states, FWD, DND, and OFF.

Carl

It depends on what phone system the 7130 is connected to. Most FWD sequences start in the 7xx's. In a TA series, you have 711 ext # to forward it to some extension and 714# for DND. On a TD it's 710x with 2 being all calls and 7101 being DND. . If you have your 7130 connected to anything lower (like a flat pack 308,616 or 1232) just look at the button because I don't think it will do anything else :-)

In the above examples, ending in 0 usually cancels, like 7100 cancels CF and DND on a TD and 710# on a TA. The OM or user's guides to your particular KSU will have the details under Call Forward and Do Not Disturb.

Carl

I'm guessing that you didn't mention that the phone doesn't work, it must be in FWD mode. You can cancel CF, or get someone to go into 990 area 9 bit 3&4 and reverse the bits so it will be solid on FWD and flashing on DND.

Carl

Take the handset off the hook, then press the FWD/DND button followed by 0 (zero). When you hear the tone, hang the handset back up. This will work with the PT (Panasonic Proprietary telephone) system. (Alternatively, pick up the handset, press 7 (seven) 1 (one) 0 (zero) 0 (zero) and hang up after the tone. This works for PT and SLT phones (single line telephone))

The same sequence works to cancel call forwarding (except for follow me forwarding). In the Follow me mode, pick up the handset, press FWD/DND or 7 1 0 followed by 8 and the extension number. Then hang up after hearing the tone.

I hope this helps.

Cindy Wells

What are the other phones? a 7730 is an analog PITS phone and requires 4 wires to make it work. If you connect it to a digital jack, the data lets it indicate key functions, but there is no voice, and that sounds like what you have. Try taking a 4 pin base cord and plugging directly into port 1 of the 816 and see if everything works. If it does, you have your answer.

In passing, the FWD/DND light will flash if there's a forward or DND condition on the phone. Dialing 7100# from the intercom will clear all FWD/DND conditions, as will pressing the button until nothing lights.

Your delephone reference doesn't mean anything to me.

Carl

It's supposed to be. That's what forwards unanswered calls to voice mail.

If you need more info, post back with your system model number and the voice mail model.

Carl

Not knowing what the phone is connected to, the basic Panasonic command for cancelling FWD/DND is 7100/*7100.

As to the ringing, if your phone doesn't start ringing, please post the model number of the cabinet.

Carl

Don't laugh. Push the button and read the display. It will either unset DND or CF :-).

The 7100 command is part of the sequence to cancel those features on most phone systems and 790 or 79# will reset the extension. Of course it may be different if you have a TDA or TAW box (*7100) or a KX-T xxx10 system.

Carl

FWD/DND is programmed in the system, not the phone. When you figure out what system you have, post again.

Carl