My DSTV set is zoomed out and can't see titles/subtitles.

On the different TV turn off subtitles in settings!

Go to the menu and reset to original settings.

To adjust subtitles on most Blu-ray players, Smart TVs, and set-top boxes:

1. Launch the Netflix app.
2. Select the movie or TV show you want to play.
3. Select Audio & Subtitles from the options panel.
4. Select your preferred audio or subtitle options.
5. Press Back to return to the options panel.
6. Select Play.

Something like that might happen if you've selected a "zoomed in" setting and it only applies to HD channels versus classic 4:3 channels and you're going through different formats.

I do not know the settings on this particular TV by heart, but I've early HDTV releases struggle with that.

The other alternative is a bad main board.

I'd go to settings first and I'd also check if the problem is not showing only on certain channels (mostly HD versus classic format).

Hi, Look in menu settings for zoomiong features and zoom out. Play with remote and see if you can find it and change the settings. You maybe able to make it look better.. If you have 12 year old kid they can help you do some things. My kids do. Good luck.

button 19
ASPECT Cycles through Wide mode settings:
NORMAL/FULL/WIDE/ZOOM.
PIP Turns PIP/POP on and off.

Hello shell
I do not believe your problem is with the DVD player. It most likely is with your TV. What happens alot is the picture on a TV is set to a different aspect ratio(ie:4:3,16:9). and sometimes it stretches or zooms the picture, allowing part to be cut off the edge of the screen. This aspect ratio problem can have two causes now that I think of it. The TV or the DVD player. To determine and fix, follow these steps.
PART 1-determining problem-
1 Watch regular TV for awhile and get some infomercials(yes, you have to watch Billy Mayes) on the bottom and edges of the screen, are there words and 800 numbers cut off, if so, your problem is with the TV and skip now to part 2(not step 2)
2 If you can see the whole number and everything , determine if your TV auto adjusts or not. Switch to your DVD player and see if the screens seems to move(shrink or enlarge). If it does shrink or enlarge, your problem is with the DVD player and you can now proceed to part 2.



PART 2-solving problem-
1 By now, you have determined whether the problem is with your tv or dvd player. From this point on "it, it's will refer to whichever has the problem
2 Go into it's menu
3 search for "picture" "video" or "setup"
4 Search for "aspect ratio" or anything containing "4:3" "16:9" or the words "stretch" "zoom" or "widescreen"
5 Set to 4:3 (sometimes 4:3 has multiple options such as stretch, zoom, and normal, if so, select normal)
6 ***OPTIONAL*** If you want widescreen, select 16:9(again if multiple choices, choose normal)
7 Insert or select a DVD and test your subtitles


If this does not work, please post a comment and I will help you further.




Hope this helps and please don't forget to rate
-Chris

Has he tried both the aspect on the tv remote and for the cable/satelite box both? These both have their own aspect settings.

Josh

Check your aspect ratio setting. You may have it on Zoom 1 or Zoom 2 and then the picture will be stretched out and you won't see the bottom.

Have you checked the aspect ratio?? May be that when the kids had the X-Box hooked up they simply changed the aspect to zoom.