Seagate Maxtor 750GB One Touch 4 Plus External 750 GB FireWire 400 Hard Drive Logo
Posted on Apr 11, 2010
Answered by a Fixya Expert

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Everything seems to be fine, but

Can not conect to the PC, Laptops . tried it on several Different computers and Laptops they are not ale to read it. when I turn it on, it shows that it is on but can not be conected to the computer, mean can not open those files.

normaly when you conect it to pc or laptop a new window shows up, asking what you wanna do with the conected hardware, but now that is not happening and besides that when I go to my computer and try to open it from there, it is not showing that there a conected hardware etc.

I have got some very very important files in there and I can not get to them :(
please if anyone knows how to solve this problem, help me out. very appreciate that.

Regards
Franco

1 Answer

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  • Expert 258 Answers
  • Posted on Apr 11, 2010
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If you have tried it on several computers, then it seems there is something wrong with the HD or its cable. Are you able to use another USB cable with it to see if that fixes it? I'm assuming the power light is on, and you can hear the drive spinning?

I bought an external drive about 2 years back. It worked beautifully but close to a year after purchase stopped working. Being a technician, I removed the drive from the case and connected it inside my PC where it still works fine. The USB circuitry in the case had failed, not the drive, which was good for me.

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