Muratec F65 Plain Paper Thermal transfer Fax Logo
Anonymous Posted on Apr 09, 2010

Error Code R.3.1

I cannot receive incoming faxes. The error code is: R.3.1. "The sending fax machine detected too many errors from the receiving fax machine" How do I fix this problem? We have a Muratec M4500 fax machine.

  • Anonymous Apr 13, 2010

    How can I send faxes?

  • Anonymous May 11, 2010

    It's not your problem.

×

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

New Friend:

An expert that has 1 follower.

Hot-Shot:

An expert who has answered 20 questions.

  • Contributor 26 Answers
  • Posted on May 18, 2010
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

New Friend:

An expert that has 1 follower.

Hot-Shot:

An expert who has answered 20 questions.

Joined: May 16, 2010
Answers
26
Questions
1
Helped
5346
Points
41

YOUR PROBLEM IS CAUSED BY STATIC ON THE PHONELINE NOT YOUR FAX. BOTH MACHINES TRY TO SLOW DOWN TO UNDERSTAND INTERNATIONALMESSAGE OF FAX COMMUNICATION THEY MUST UNDERSTAND 95% OF MESSAGE OR THEY WILL DISCONNECT YOU CAN TRY NEW PHONECORD 1.00 AT DOLLAR STORE ORCALL YOUR PHONE CO.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer
2helpful
1answer

I need assistance with fax error codes # 322 and # 358. What do they mean?

Error code 322- There was a communication error with the receiving fax machine due to poor telephone line conditions.
Solution
Set the receiving machine to receive at a slower transmission speed
If the session fails after sending several pages of a large document, resend the document as several smaller documents.
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error code 358--
The remote user pressed the Stop key,
The remote machine encountered a system problem such as no paper or a paper jam.
Try
Configure the local fax machine to use a slower reception speed.
Disable ECM mode on your machine.
Try sending a fax to another location.

0helpful
1answer
0helpful
1answer
0helpful
1answer

C7280 fax error code 232

They might be trying to send from a DSL phone line.
1helpful
3answers

Our HP Officejet 5600 won't receive faxes.

Hi,
Here is the answer to your question.

Error code 244 can mean any of the following things: :

1. You or the person sending the fax pressed the STOP key , causing the session to stop before completion.

2. The fax machine on the other end determined that there is an incompatibility with your machine and the one you are sending to and stopped the fax session.

To fix this you can try the following things. Try them one at a time, and if they don't work, place them back the way they where before you changed it.
  • Make sure the fax machine you are sending to can accept and use polling.
  • Select a slower "receive" speed.
  • Enable or disable the ECM setting.
Error Code: 232

1. Can mean that a communication failure has happened between the two machines.

2. It may also mean that the user of the FAX machine you are sending to has pressed the STOP key

3. If call waiting is enabled, it may cause this error. Disable call waiting on your phone line, if you have a fax machine connected to it. The click or beep on the line that indicates you have a incoming call, can STOP a fax session.

4. Another cause of this error code is that the power was interrupted to the machine you are attempting to send a fax to.

Things you can do to solve this problem: Try them one at a time, and if they don't work, place them back the way they where before you changed it.

  • Try disableing ECM. However, this may reduce the quality of your faxes.
  • Ask the person you are sending the fax to to set the machine to receive at a slower speed.
  • Try the fax again at a different time, incase it is a problem with the phone line.
  • If you phone lines are old, or there is static on the line it may cause trouble sending a fax.If this is the case you will need to contact your local phone company or whoever is responsible for servicing your phone lines.

3helpful
1answer

Error codes 283 and 232 in received Faxes

basically error 232 indicates that a communication failure has occurred between the two machines
Following these steps may help resolving your issue

1. Make sure that the phone cord is plugged directly from the wall jack into the back port of the fax machine that is marked "Line" or "To Wall Jack", or that has a wall-jack symbol.
2. Verify that the line interface unit (LIU) (the box that the phone cord plugs into) is seated fully into the back of the fax.
3. Remove any other device from the line such as splitters, credit card machines, or telephone answering machines, and retry the fax communication.
4. Try sending and receiving faxes on a different fax line.
5.Try using a different telephone cord.
6. Have the phone company test your line for static or noise problems.
7. Disable Error Correction Mode (ECM) if the same error occurs repeatedly.

Hope this helps.
thx
1helpful
1answer

Receiving error 388. Can receive faxes but won't connect with other fax machines when trying to send

Hi,

The reason for the error code:
4e5e48b.jpg Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Please Click here and follow the instructions to resolve the issue.
0helpful
2answers

Fax error

I have the same issue onthe same model! wtf?

Thanks
Not finding what you are looking for?

193 views

Ask a Question

Usually answered in minutes!

Top Muratec Office Equipment & Supplies Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Ngoro

Level 3 Expert

3521 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66835 Answers

Are you a Muratec Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...