Reset it then plug it in it usually work for me to reset there are 2 ways
1) toggle "hold" switch on off three times making sure hold switch is off the press n hold down menu and center button from 3 to 10 seconds or untill apple logo appears
2) same as above but without toggling hold switch
press and hold menu and center button till apple logo ppears then plug in cable to ipod and then in to ur computer
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