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It sounds like your phone is in do-not-disturb. Press the blue key. Press the no (# key) until you see DND, then press Yes (* key). Press Turn off (0 key).
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Your company might have a Voicemail "back door" number or an Auto Attendant number. Dial this number, press *, followed by your mailbox number and your passcode.
Your phone is in Do-Not-Disturb. Press the blue superkey. Press No until you see DND or Do-Not Disturb and press yes... press Turn off. on this phone, the * and # are the keys for yes and no.
This can usually be fixed by calling the phone number that the voice mail indicator light is flashing on from a different phone number. Leave a voice mail message and then go into the voice mail and delete the message that you just left. The indicator light should then go out.
This is a function your phone vendor will need to complete for you specifically they will need to setup a Class of Restriction for the set that you would like to block from using your outbound trunks.
You need to verify your Call rerouting, you will also need to clear any call forwarding that might be active. Its possible the system is not able to transfer a call to the forwarded location.
This can be handled by the DND feature in your admin settings... Do not disturb will transfer your calls direct to voicemail without ringing the handset.
are you using a pbx
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