Nixon 51-30 screw that hold the band onto the case has fallen off; I contacted Nixon and they want me to ship the watch back! Is there a way for them to send me the screw without me having to send my watch back?

Contact Nixon to ask if they can provide a manual.

http://www.nixon.com/us/en/contactus.html

• (888) 455-9200
• • Monday - Thursday 8:00am - 5:00pm PST
    
  • Friday 9:00am - 5:00pm PST
    

http://www.nixon.com/us/en/cs-landing.html


CONTACT US

You should take the watch to a local jeweler / watch repair shop in your area that deals with that brand. If not, contact Nixon by this link-
http://online.nixon.com/us/en/repair-center

Where the back contacts the watch you'll discover a spot where the back doesn't completely contact the watch case. Slide a thin bladed knife in there to pry off the back. You may see a screw holding the battery down. A jewelers screw driver will be needed to loosen it. You will see a number on the battery. The replacement battery will have the same number on it or a series of numbers it's compatible with. Once the battery is out, replacing it is simple.

Contact your closest Nixon Service Center and we'll do what we can to resolve the problem. If you're in North America, visit our Online Repair Center or call us at 888-455-9200 from 8 to 5 pacific time, Monday to Friday, and we'll talk you through a solution or get you a service authorization number. Watches sent back to us without a service authorization number will not receive service. If you're somewhere else in the world, please go to the nixonnow.com homepage, select your country, then support/service for more details.

Note: Your warranty is not void if you do not register your watch.

Once we get your watch, please allow up to 10 business days for it to be processed. If you used our online service tool to send in your watch, you will receive an email notification from the Nixon Service Center when your package is received and when it is sent out. If you're in North America, we can provide you with the current status of your watch by emailing us at [email protected] or calling us at 1-888-455-9200 to talk to a Customer Service Representative.

Bands, straps and bracelets are not covered under warranty. Watches need to be sent in to the Nixon Service Center for band replacement. If you're in North America, visit our Online Repair Center and tell us how we can service your watch. You will then receive a service order number with shipping instructions. You may also call us at 1-888-455-9200 from 8 to 5 pacific time, Monday to Friday, and we'll set you up with a service authorization number. If you're somewhere else in the world, please go to the nixonnow.com homepage, select your country, then support/service for more details.

Please call our Service Center at 888-455-9200 for technical assistance on your watch. One of our representatives can assist you with setting your watch, answering any questions on watch functionality, or walking you through a solution for any technical issues with your watch.

I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514

Here some tips to deal with a Nixon Lodown:
1) Sleeping mood (display is off, all buttons lead to the same reaction: display shows time for some secs and then turns off again. This mode is for battery energy saving, switch it on and off by holding (c.a. 2 secs) the light button.
2) ROM FAIL: it happens that the lodown shows ROM FAIL and constantly restarts. It happened on my watch while I tried to change time zones. Here is what to do about it: Bring it to a professional watch repair store and get the battery replaced. The watch restarts automatically and works perfectly fine again. DON'T send it to Nixon, they will charge you for shipping, battery replacement, the new battery etc. Although it should be covered by the guarantee. Just get a new battery, it cost me 16 USD and the watch is good again, waterproof and works perfectly. Nixon authorized repair centers will charge you extra for pressure testing. I had this on my second Lodown, after I had it two weeks only...
3) Watch freezes: All digits are on at the same time, none of the buttons brings a reaction. I had this problem on my first lodown. Just get a new battery, that solves the problem. But again DON'T use authorized Nixon repair centers, it costed me almost 45 USD, just to get a new battery. Although the watch was only 1 year old and guarantee should have covered this case.
In general the Nixon Lodown is a good watch, looks good, has all features you need, as long as it works. The problem with the watch is, the above problems occur pretty often. I have my second Lodown now and I am very disappointed with the Nixon customer service. Although clearly guarantee cases, they will charge you for every single problem you have with the watch. My advice, bring the watch to a regular watchmaker.
After all, I don't understand why the Nixon Lodown manual does not mention all the above issues. The manual is completely useless, very poor from Nixon. You have to dig online to solve any issues on the watch. In summary: The Nixon Lodown watch is good, Nixon customer service and guarantee is a joke. ROM FAIL and freeze is solved with replacing the battery.

Try contacting a Nixon service center.

You can locate your nearest service center by going to their web site "www.nixonnow.com/dealers/" and filling in your details.

Click on my profile (escapement), then click on Tips and Tricks. There you will find link to all Nixon watch manuals. To stop the crown to come off it must be screwed and secured onto stem. If you are not sure how to do that, visit your nearest watch repair shop and they will do it for you. Rate me, please.

Try watchworks, i was able to get a rubber black band for my 51-30

This is not exactly the same model.

I tried the hammer plyer thing way back but took a bunch of time and stress, then I took it into a skate shop where they sold nixon watches and they had an actual tool supplied by nixon and all the **** needed to do the job.