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Anonymous Posted on Apr 07, 2010

Audio problem with ip softphone 2050

Hi I am using BCM 50a and an IP softphone 2050 and an ip phone 2004 when I make a call from the ip phone 2004 to the softphone I can hear the ring but I can not hear the conversation .. what can be the problem I have just used a normal headset (not a nortel usb headset)
best regards

3 Related Answers

Anonymous

  • 97 Answers
  • Posted on Sep 22, 2009

SOURCE: Nortel IP soft phone 2050 shows the licensing

hello,

you can downgrade to an earlier version that doesn't require a liscense. you probably know that.Try upgrading to the latest (3.02.0045) version.

Hope this will help

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Anonymous

  • 339 Answers
  • Posted on Jan 09, 2010

SOURCE: Cisco IP Phone 7940 and 3com nbx as 3rd party SIP phones

Here are the instructions for configuring these units for 3cx

http://www.3cx.com/sip-phones/cisco-7940.html

http://www.3cx.com/sip-phones/polycom-soundpoint.html

Since the 3cx softphone worked well, I don't see why you couldn't configure each as for 3cx and make them work as well.

Anonymous

  • 36 Answers
  • Posted on Mar 29, 2010

SOURCE: server unreachable

go to menu --> settings --> network configuration --> server menu and scroll down to server address and give the server ip address and save the settings and reboot

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go to printers devices ,right click on icon for 2050, click on printer properties, then click on portd , then click on configure port
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tip

Cisco IP softphone - one way audio - fix

Using the Cisco IP soft phone via VPN can sometimes cause audio to drop. To fix this:<br /><br />Right click the Cisco IP Phone and select Preferences...<br />Select the Audio tab<br />Click on the Network button<br />In Audio IP Address select Use this address<br />then set it back to Detect Automatically<br />Click OK and OK again.<br /><br />Give it 5-10 seconds and this will auto reset the audio on the IP phone and will correct the issues with one way audio.<br />
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Cisco expert

I think you're confused. IP Communicator is the unified communications client (IM and Phone) It is looking for a capatible headset so you can use your softphone. This software is not your VPN client. There are two different cisco product: one for your VPN and one for your phone. If you're trying to ocnnect to an old-style Cisco VPN, your IT dept will have to configure that with a certificate.
Solution from Cisco: http://www.cisco.com/en/US/products/sw/voicesw/ps5475/products_tech_note09186a00809b6c40.shtml
This behavior is observed when a user attempts to install or use the IP Communicator on a system that has different names for the Playback (wave out) and Recording (wave in) devices.
In order to overcome this problem, perform one of these tasks:
-Use a USB headset that is recognized by the IP Communicator.
-Upgrade to the latest version of the IP Communicator
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I am running Windows 7 professional ver 6.1.7600 build 7600. I am trying to install Nortel i2050 softphone software and it requires to be configured by the configuration tool. The problem is the...

I would prefer for you to call or chat so I can walk you through this because while the 2050 is not recommended for Windows 7 we can adjust it to work. You can reach me at: http://www.liveperson.com/nortel-guy
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go to menu --> settings --> network configuration --> server menu and scroll down to server address and give the server ip address and save the settings and reboot
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Cisco IP Phone 7940 and 3com nbx as 3rd party SIP phones

Here are the instructions for configuring these units for 3cx

http://www.3cx.com/sip-phones/cisco-7940.html

http://www.3cx.com/sip-phones/polycom-soundpoint.html

Since the 3cx softphone worked well, I don't see why you couldn't configure each as for 3cx and make them work as well.
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Let u try another softphone please For Ex:- X-lite or Eyebeam on windows

These phones are good in use
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Check the codecs. Make sure you have the same codec at each end.

What devices do you have aside from the IP phone? Model numbers?
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Starting DHCP screen won't clear

Hi there,
Try using 26567*738 as the default password for the 1120E and 1140E IP phones.
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