I was given a thomas train and track set, but did not come with battery or charger. I need to know which ones to buy.

Contact Lionel Customer Service:
1-586-949-4100

Unscrew the screw under Annie, then pull on the top part of Annie to reveal another section where more batteries go. put water in the hole on top of Thomas, not the funnel, but there's another small hole on the top of Thomas. Now Thomas will puff steam! You are lucky to have found this train, he is super fast and very unique because he puffs the steam! we have one, unfortunately my youngest son broke the chassis that connects Thomas and Annie, so it no longer works properly. You will need a dropper to put the water in Thomas.

1: make sure all track connections are tight.
2: clean the track using a Green 3M scratch pad
or a track eraser.
3: clean your wheels, some people use smoke fluid
on a cloth, I use alcohol prep pads,. A track eraser
can also be used. there are commercial wire brush
cleaners that connect to your power source.

2 options.

1.if its the kind that fits on the wooden track look for a screw (philips/star screwdriver) on the underside of Thomas near his face. The body shell should lift off.you will then see the battery.

2 If it's the plastic blue track you have to squeeze the right center wheel and left center wheel. Thomas has 6 wheels so the 2 center/middle wheels, after squeezing this will then make the top portion pop off.

I brought one a few days ago and out of the box it talked but would not move. I returned it to the store for a replacement. I noticed that the back wheels under the on and off switch have weight on them before the train will move. If the train is not sitting on the track, it will not move, That is what makes thomas stop at the station

Try looking for your set here and downloading the manual

http://www.tomy.co.uk/webcare/product-instructions/track-master-tmrr-instructions/

If you can pull the roof off of Thomas there is an on/off switch within the cab. I don't know if you tried that at all..just a thought..

Hi

Have you tried keep pressing the right hand button down. When you press the button down and hold the press, then the sounds are finished, the trains starts driving. When you release the button the train stops at once.

I cannot promise that this is the problem, but this is where mine was broken, and you may be able to fix yours this way.

I was able to remove the plastic around the tender and access the motor. Using alligator clips, I was able to connect the battery directly to the motor, bypassing the circuit board. The motor functioned, therefore the only component that seemed to be defective was the circuit board, located behind the speaker in the engine unit.

As far as I know, the only place to buy a replacement circuit board is from www.tigerimports.com. Search for part number MEVA0024. Cost is around $15 + shipping (around $6 or so).

I should be receiving this part by the end of the week and will report if it fixed the problem.

Thanks for using Fixya. If I didn't help your situation, please DO NOT label this advise as "inappropriate".