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Posted on Apr 06, 2010
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My printer is printing back to front. Have I pressed a wrong button or is there a problem with my printer?

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  • Posted on Jul 29, 2010
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When I try to copy a booklet on my RICOH MPC4500 copier it folds and staples the pages back to front - the different coloured front cover is folded into the centre of the printout. The copier obviously knows the first page is the cover sheet, so why does it fold it into the middle?
Dennis

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  • Posted on Apr 06, 2010
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This is usually a setting in the printer driver. Open your Printers and Faxes from the Start menu (Windows XP), right click on your printer and choose properties. Look in the tabs for printing preferences and then look in there for reverse print (or something similar) then deselect the option. If it is already deselected, it could be the application you're using has set up settings for the printer associated with it. In this case, you would check for the same thing from within the application that is causing the issue before you print.

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2helpful
1answer

Oxc18a0001 error on my printer. I have a hp photosmart c6180 all in one. How can I fix my printer.

There are several solutions to this problem.

Solution 1:

1. Press and hold "left arrow" key
2. Press the "setup" key and release both keys
3. Press and release the "OK" button
4. Press and release the right arrow button until the display says "System Configuration Menu". 2. Press and release the "OK" button.
5. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
6. Press and release the "OK" button.
7. Display should say "Hardware failure status: Clear. Press OK to clear".
8. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
9. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
10. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
11. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
12. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
13. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
14. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
15. If the error is still there, or reoccurs the printer is already defective.

Solution 2:


  1. Press the On button to turn the printer off.
  2. Unplug the power cord from the back of the printer.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the printer.
  6. Press the On button to turn the printer on.
  7. Install the ink cartridges when prompted.

Solution 3 ( conversation with a HP tech):

james cowan: hp error code 0xc18a0001
Earnest: I will assist you in this regard
james cowan: great
Earnest: I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
james cowan: correct
Earnest: Thank you for confirmation
Earnest: May I have the model number of All-In-One you are using?
james cowan: c6250
Earnest: Thank you for information.
Earnest: James, please let me know the room temperature in which printer is replaced
james cowan: 67 degrees f
Earnest: Okay
Earnest: Please perform the below steps on the front panel of the printer to resolve the issue
james cowan: ok
Earnest: Press and hold the "left arrow" key.
Press the "Setup" key and release both keys, Display should say "Enter Special Key Combo"
Press and release the "OK" button.
Earnest: Please ignore the above steps, James
james cowan: ok yes nothing seemed to do anything
Earnest: Please perform the below steps on the front panel of the printer
Earnest: Press and Hold the "Print Photos" &"Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo"
Press and release in sequence"Red Eye Removal","Print Photos","Red Eye Removal"
Earnest: Display should say "Support" and display the FW rev (something like R0616R)
james cowan: COxxFN0723BR
Earnest: Okay
Earnest: 2. Press and release the right arrow button until the display says "System Configuration Menu
james cowan: ok
Earnest: 3. Press and release the "OK" button.
james cowan: ok and it says hardware failure status
Earnest: Display should say "Hardware failure status: Clear. Press OK to clear".
Earnest: Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
Earnest: Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
james cowan: ok
Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Earnest: Let me know once you are done with the above steps
james cowan: ok its unplugged
Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
Earnest: Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
james cowan: ok
Earnest: Let me know the message displaying on the front panel of the printer
james cowan: printer preparation occurring - do not interrupt
Earnest: Okay
james cowan: ok its done
Earnest: Let us print a self test page from the printer now
james cowan: ok deal
Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray.
2) Make sure that the printer is on and loaded with unused plain, white paper.
3) Press Setup . The Setup menu appears.
4) Press the down arrow button to select Tools , and then press OK .
5) Press the down arrow button to select Self-test Report , and press OK . The self-test report prints.
james cowan: ok printing
Earnest: Okay, please check whether all the colors printed perfectly on the test page
james cowan: perfect
Earnest: Great..Cheers!!!
james cowan: thank you very much
Earnest: James, now you can continue using the printer
Earnest: I appreciate your efforts and patience in trying to resolve the issue.

Solution 4:
  • Press and Hold the "Print Photos" &"Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo"
  • Press and release in sequence"Red Eye Removal","Print Photos","Red Eye Removal". Display should say "Support" and display the FW rev: COxxFN0723BR (or something like that)
  • Press and release the right arrow button until the display says "System Configuration Menu"
    Press and release the "OK" button.
  • Display should say "Hardware failure status: Clear. Press OK to clear".
    Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
  • Press and release the "CANCEL"(Annular) button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
  • Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
  • Wait 60 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
  • Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
  • the printer will get ready as if it were starting perfectly for a first time, it will say something like: printer preparation occurring - do not interrupt
  • print a test page:
1) Load letter, A4, or legal unused plain, white paper into the input tray.
2) Make sure that the printer is on and loaded with unused plain, white paper.
3) Press Setup . The Setup menu appears.
4) Press the down arrow button to select Tools , and then press OK .
5) Press the down arrow button to select Self-test Report , and press OK . The self-test report prints.

solutions retrieved from here
0helpful
1answer

Our printer is flashing Tractor1 tear. We are not able to print nor can we get this to quit flashing. I have tried turning it off and back on still having the same issue. Help?

The "Tractor 1 Tear" message is not a error as such, this is an information message showing the printer is set to the front tractor feed (tractor 1) if you press the button directly under "Tear" the printer should move the paper to the tear possition.

If the pritner is not printing I would recomend checking the following;

  1. Ensure the printer is set to "ONLINE" press the button you should see ONLINE TRACTOR 1 TEAR on the display
  2. Ensure the printer is loaded with paper, press the button under "Tear" the printer should move the paper forward if it is loaded into Tractor 1.
  3. If you are not using Tractor 1, ensure you select the paper path you are using within the menu and move the paper selection lever.
  4. Observer the LCD display for any errors that may be seen when print jobs are sent.
  5. Try printing a menu print on the printer this will identify if the printer will print, the menu can be printed in the following way.
    -Power the printer ON holding down the button, keep the setup button held down whilst the printer initializes.
    -When the printer has finished initializing ensure the printer is OFFLINE
    -Press and release the button to enter the MENU
    -Press the button under "MENU" on the LCD display
    -Press the button under "PRINT" on the LCD display

    The printer should print a menu settings page, if this prints OK the most likely causes for the problem are;

  1. The computer system is not sending jobs to the printer (check the correct printer is selected on the computer system)
  2. Connectivity problem (check cabling, IP Addresses etc)
  3. The wrong printer driver is being used
3helpful
1answer

Get paper jam message, paper is marked at the begining of the sheet but not jammed. When select copy button ,there is no paper jam problem, only when print command is used to print a document

Please follow this instructions to resolve your issue.
Solution # 1 Power cycle the printer
  1. Turn off the printer
  2. Unplug the power cable at the back of the printer
  3. Wait for at least 1min.
  4. Plug the power cable again
  5. Print test page using the printer itself (press and hold the OK and HELP buttons on the front panel of the printer, until it will prints a test page, then release the buttons.)
If you still having that error message, please proceed to the next step.
Solution #2 Clear any jams on the printer itself
  1. Turn off the printer.
  2. Please make sure that you will not take out any jammed papers in front of the printer, it can cause a mechanical damage on the printer.
  3. At the back of the printer, take out the access door.
  4. Clear any jammed papers, please make sure to clear the rollers.
  5. Print test page using the printer itself (press and hold the OK and HELP buttons on the front panel of the printer, until it will prints a test page, then release the buttons.)

If you still having that error message, please proceed to the next step.
Solution #3 Please make sure that the carriage will moves freely
  1. Turn off the printer
  2. Open the cartridge access door
  3. Disconnect the power cable at the back of the printer.
  4. Check for any paper or other object that might restrict the carriage movement.
  5. Reach inside the product through the cartridge access door, and then manually move the carriage.
  6. Remove any paper or objects you find that restrict the movement of the carriage.
  7. Make sure the carriage can move freely across the width of the product. Firmly push the carriage to the left, and then to the right.
  8. Close the cartridge access door.
  9. Reconnect the power cable to the rear of the product.
  10. Press the power button to turn on the printer.
  11. Print test page using the printer itself (press and hold the OK and HELP buttons on the front panel of the printer, until it will prints a test page, then release the buttons.)
If your still having issues with it you need to contact HP to have your printer replace, if your printer is still in warranty you don't need to pay for anything, but if the printer is out of warranty charges may apply. 1800-474-6836
Good luck :)
0helpful
1answer

Brother HL1250 keeps showing 'DRUM' light & printer will not print. Printed great & then stopped with drum light. How do I re-set. I know drum is OK. Thanks. Herschel Beard

you can reset your drum by opening the front cover and then press the resume buttom until all the LED light up...then release the button and close back the front cover...
you can check your printer setting by press 3 times the resume button... tap, tap, tap, and it will print a copy of setting page for u..
0helpful
1answer

OKI 24DX - Press ONLINE button to print each page

you have to open your printer icon in CONTROL PANEL

CONTROL PANEL
THEN
PRINTERS AND FAXES
RIGHT CLICK ON YOUR OKI PRINTER

select PREFERENCES

under SET UP and MEDIA size change it to A4

I think this might help you. I'm guessing that you have the wrong size paper selected. And each time the computer needs you to confirm you want to print with a different size paper

I wouldn't phone OKI help line..I was on hold for 15 minutes, then just gave up.

0helpful
2answers

How do I bypass the wrong cartridges, install original print cartridges that were shipped with you printer error?

Again I must ask,What is the Make and Model Number of the Printer your working on. ? I wish you people would provide more information so we can assist you better.
0helpful
1answer

SRA3 printout is not same size but slightly smaller

Hi,

Try this!

Phaser 7300 Printer: Turn metric defaults on using the printer's front panel

The Printer's Configuration Page will show that Tray (1-5) is loaded with Tabloid Extra instead of SRA3. To have the image scaled to SRA3 instead of Tabloid Extra, turn On Metric Defaults at the Printer's Front Panel.
You can switch Metric Defaults On or Off at the Printer's Front Panel as follows:
  1. With Menus highlighted, press the OK button.
  2. Select the Printer Setup Menu by pressing the Down or Up Arrow button.
  3. Press the OK button.
  4. Select the Reset Printer Setup Menu by pressing the Down or Up Arrow button.
  5. Press the OK button.
  6. Select Metric Defaults by pressing the Down or Up Arrow button.
  7. Select On or Off by pressing the OK button.
4helpful
6answers

Drum light on after installing new drum

As posted by Songdancer - this solution worked for my HL-1440 to reset the drum light

"Brother's webpage says to reset the drum counter. On some models this is done by opening up the front door, pressing the GO button until all 4 lights are lit, then releasing the GO button"
0helpful
1answer

Trouble Printing Pictures

Hi
All you need to do is reset the printer to the factory settings, follow the instructions manual for dell 3000cn steps.

Print the Gradation [ESS] Test Print On the Printer
To print all four 20% toner test prints, perform the following step:
Power off the printer.

Hold down the up and down arrow buttons on the printer and power the printer on.

Press the down arrow button until Test Print appears and press the button.

Press the down arrow until Cyan20% [ESS] appears and press the button.

Press the button. The test print will print.

Press the Cancel button.

Press the down arrow until Magenta20% [ESS] appears and press the button.

Press the button. The test print will print.

Press the Cancel button.

Press the down arrow until Yellow20% [ESS] appears and press the button.

Press the button. The test print will print.

Press the Cancel button.

Press the down arrow until Black20% [ESS] appears and press the button.

Press the button. The test print will print.

Press the Cancel button.
STEP: Clean the contact points on the drum cartridge and the right side of the 3000cn-series / 3100cn printer.

To clean the contact points on the drum cartridge and the right side of the printer, perform the following steps:
Power off the printer.
Unplug the power cable.
Pull to open the front cover, and then lift to open the top cover.
Raise the lever on the top right side of the drum cartridge
Grasp the drum cartridge by the handle and lift up and out
Using a clean, dry, lint-free cloth, wipe the contact points on the drum cartridge
Clean the right side of the drum cartridge.
Using a clean, dry, lint-free cloth, wipe the contact points on the right side of the printer
Insert the drum cartridge.
Close the top and front covers.
Plug in the power cable.
Power on the printer
This should resolve the issue

0helpful
2answers

Diagonal lines on print

Hi,
Follow these steps.

Print Quality Problems on 3010cn.
Reset the NVRAM On the 3010cn

To reset the NVRAM, perform the following steps:
  1. Press the Menu button.

  2. Press the down%20arrow%203100cn.jpg (down arrow) button on the printer until Configure appears, and then press the right%20arrow%203100cn.jpg (right arrow) button on the printer or return%20arrow%203100cn.jpg (Set) button.

  3. Press down%20arrow%203100cn.jpg on the printer until Maintenance appears, and then press right%20arrow%203100cn.jpg on the printer or return%20arrow%203100cn.jpg.

  4. Press the down%20arrow%203100cn.jpg until Init NVRAM appears, and then press right%20arrow%203100cn.jpg or return%20arrow%203100cn.jpg.

  5. Press return%20arrow%203100cn.jpgInitializing and Restart Printer will appear.

  6. Power off the printer and power back on.

To print the Gradation [ESS] test print, perform the following steps:
  1. Power off the printer.

  2. Hold down the up and down arrow buttons on the printer and power the printer on. This will bring up a Customer Mode menu.

  3. Press the down arrow button until Test Print appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow button until Gradation [ESS] appears and press the return%20arrow%203100cn.jpg button.

  5. Press the return%20arrow%203100cn.jpg button. On the LCD, Processing appears and the test page is printed.

  6. Power off the printer and power back on.



To print all four 20% toner test prints, perform the following step:
  1. Power off the printer.

  2. Hold down the up and down arrow buttons on the printer and power the printer on.

  3. Press the down arrow button until Test Print appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow until Cyan20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  5. Press the return%20arrow%203100cn.jpg button. The test print will print.

  6. Press the Cancel button.

  7. Press the down arrow until Magenta20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  8. Press the return%20arrow%203100cn.jpg button. The test print will print.

  9. Press the Cancel button.

  10. Press the down arrow until Yellow20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  11. Press the return%20arrow%203100cn.jpg button. The test print will print.

  12. Press the Cancel button.

  13. Press the down arrow until Black20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  14. Press the return%20arrow%203100cn.jpg button. The test print will print.

  15. Press the Cancel button.

  16. Power off the printer and power back on.

Reseat the drum cartridge, perform the following steps:
  1. Power off the printer.
  2. Unplug the power cable.
  3. Pull to open the front cover and then lift to open the top cover. (Figure 1)

    open%20front%20and%20top%20cover%203100cn.jpg

    Figure 1 - Open Front and Top Covers

  4. Raise the lever on the top right side of the drum cartridge. (Figure 2)

    lift%20drum%20cartridge%20lever%203100cn.jpg

    Figure 2 - Raise Lever to Release Drum Cartridge

  5. Grasp the drum cartridge by the handle and lift up and out. (Figure 3)

    remove%20drum%20cartridge1%203100cn.jpg

    Figure 3 - Remove Drum Cartridge

  6. Insert the drum cartridge.
  7. Close the top and front covers.
  8. Plug in the power cable.
  9. Power on the printer.


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