I can turn the storm on and unlock, call and text but when the back light goes off - the screen stays black and i cant see anything.I have tried swiping the memory and taking the battery out

try to open your cellphone and reinstall the lcd,if same result then lcd is damage

Well if you are tied to a particular network all you have to do is to unlock your phone to use it any other GSM network. You can get the unlock code through online. Give your IMEI number & get the unlock code for ur mobile .............You also get through online..........I will suggest the website Unlock-Zone.com which is doing good service .....you can approach this website.

You can get a free unlock code for your blackberry at the link below.

Free BlackBerry Unlock Code

Usually problem with the LCD backlight. Try to get it replaced under warranty with your provider. Out of warranty? = You can get the screen replaced at Blackberry repair or try to repair it yourself for free or have a friend do it using Blackberry Repair Guide. The part is available on ebay.

Did this happen all of a sudden? Was the phone dropped? Chances are the backlight in the screen went out or the ribbon cable inside the phone that connects the screen some how came loose.

Does the screen go black after the Time Clock comes on? When I plug in my storm, the time clock comes on.

If in the time clock, you should be able to press the Blackberry Menu button, and choose close to close out of the Clock. If you are in Bedside mode, you will be asked if you wish to exit.

Click yes.

mine did the same thing, but i went into the phone and checked "NO" to the mass storage mode support. to get there....go to "options"...then click on "memory". then turn off "mass storage mode support".

Probably the ribbon that connects screen to keypad
common fault on this phone