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Hi, Try contacting your service provider and get the NCK code for your Sony Ericsson W395 from them, or else get it from online sites. Check out Theunlockarena.com , they provide codes at affordable price with simple unlocking steps.
Do a Master Reset on the phone which may help. To do this make sure anything stored onto your phone is stored to the SIM or Memory Card; i.e. phone contacts./messages/pictures. Go to Settings and under General scroll down to ‘Master Reset’ then reset all. It should switch itself off and reboot within a few minutes. Give it couple of days before you start using it.
P.S: This is problem shared by many w890i so if ur phone is in warranty, it would be a good idea to call them up.
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