No pix or diagram, but you'll see a coil spring that provides the retracting function, plus one very small ball bearing that provides the holding function. The ball bearing sits on a dimple in the case and "lodges" itself in a groove in the top plate, so that whenever you rotate the case all the way around once, the ball bearing falls into the dimple and locks the two pieces together until you yank the cord. The cord just wraps around the case and there is enough friction between the cord and the case that as you pull/slide the cord, it winds the spring.
What happens most of the time is that the case/plate slips apart and the tension comes off, and/or the ball bearing drops out.
I took the plate off the case (a small phillips screw), rewound the spring a couple of turns, rewrapped the cable, very carefully put the ball bearing in the groove, and put the screw back in. It was difficult, and you should do it with tacky paper on your work surface because I dropped the ball bearing quite a few times.
Earlier in this column, someone said send it back in for warranty. almost worth it to do that, because the small pieces can be frustrating to deal with.
SOURCE: m trying to fix my retractable mouse. do you have
Optical mouse from inside: http://www.gadgetrivia.com/photos/o/56422-best_optical_mouse.jpg (this isn't a retractable mouse, but the inside looks exactly the same, only the cord this different which doesn't matter in this situation).
Here are instructions for optical mouse repair: http://www.thenetguruz.com/hardware/diy-optical-mouse-repair/
But if your mouse doesn't work first plug the mouse in the USB slot and check the laser beam under the mouse - if there is no light, the mouse is dead, and you should return it to the seller for replacement. (Such a thin cable of the mouse is very vulnerable and might break easily. More over I find many negative reviews about this rectractable mouse - so if your seller offers to replace it - ask for a different model or test it with your laptop right in the shop before bringing it home.)
2) Here is a solution that already worked for another user, but was very complicated: http://forums.toshiba.com/t5/Keyboards-Touchpads/USB-mouse-not-recognized-drivers-can-t-be-installed/m-p/23526
3) Or alternatively download and install a free driver updater software, e.g. http://www.innovative-sol.com/drivermax/index.htm - let it scan and update all your missing drivers - it may fix USB general problems if this causes also the mouse problems.
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