My Dell Inspiron 6000 laptop periodically shuts down. With the AC adapter plugged in, the green "power" indicator light on the laptop sometimes turns OFF. If I unplug the adapter, the indicator turns orange, and when I plug it in again it turns green for a while. When I put the cursor over the power icon on the status bar it indicates battery either 1% or 2% charged and charging. But, it doesn't seem to go above 2%. I checked the power adapter with a voltmeter and it is about 19.6 vdc. I checked battery terminals - I don't know which ones supply power, but some terminal pairs read 12.6 vdc. I got a new aftermarket battery about 8 months ago. How can I determine if I need a new AC power adapter, new battery, or a laptop internal problem?
Sounds like the power jack in the back of the laptop is loose. Try wiggling the power cord where it connects to the laptop.and see if the power indicator light goes on and off. If your power jack has a loose connection inside the laptop, it won't charge your battery and will kill it faster. It's usually around $100 to have someone fix it. If your good with soldering small electronics, you can find the jack on Ebay and carefully solder a new one on.
The first thing you should do is to clear What is wrong with your laptop?belowing are some steps you may cheak out the problem by following them
1 Leave power plugged in
Make sure the computer has been charging from the power plug for at least two hours before attempting to unplug it.
2 Remove and reconnect battery
In some situations the battery can become loose. Removing it and then put it back into the laptop.
3 Third-party utility
Use a third-party battery utility to determine the total capacity of the battery.
4 Refresh battery
Some laptop manufacturers allow for batteries to be refreshed through the CMOS. Refreshing a battery can help restore older batteries and give them more life, and in some cases report if the battery is bad.
5 Replace battery and/or AC adapter
If your computer is still in warranty we suggest skipping to the next step.
If the above steps have been completed, we suggest replacing the battery in the computer and/or AC adapter. In most situations it's simply a bad battery.
6 Service laptop
If after following the above steps the computer is still unable to charge the battery it's likely that a component within the laptop has failed and will need to be replaced. Contact the computer manufacturer for information on getting the laptop serviced.
if you want to get new dell laptop battery ,i tell you a professional online battery shop,it supplies high quality dell laptop battery with low price,e.g
dell xps m1330 battery £ 42.85
dell vostro 1500 battery £ 44.43
dell xps m1210 battery £ 44.43
You've checked the p/s and it has volts out. Try removing the battery and running the laptop just on the p/s. If it works like this the battery is dead. Otherwise the laptop has a problem.
If the battery is dead, buy a new battery or run it on p/s alone. Laptops should be run on battery alone as much as possible, or the battery dies.
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